Good app bad show
Moby
No sound. Seriously?
Rather maddening. This is the case for all the PBS kids apps I’ve downloaded. Can the Dev Team please respond to what’s clearly a design flaw with a solution?
My mute button is not on - volume is up.
My Bluetooth is off - no sound going to other devices
Sound works on various other apps (Spotify, other kids games, YouTube app, etc.)
Grrrrrr.
UPDATE: heard back from dev team. Current update should resolve the issue but have yet to do that. Response did mention i need to have volume switch turned on but I am using a 12.5” Gen 1 iPad Pro running iOS 13.5.1 which has no physical volume on-off switch (just +/- volume toggle).
Will revise star rating once this is resolved.
Response from developer
We're sorry to hear about the sound issue you experienced. Please, download the updated app version (1.1.0), and let us know if that helped. It also includes 2 new games - "Veggiezilla" and "Alaskan Adventure." Finally, sound should be working as long as the volume switch is turned on. Do you mind providing more info for us to investigate? Which device are you using and with which OS? Thanks for your continued support of PBS KIDS!
Iove This App
Omg 😱 the show came out on my birthday
No audio
The games freeze and glitch very frequently, but they’re free and educational.
Response from developer
We're sorry to hear about the freezing you experienced. Please, download the updated app version (1.1.0), and let us know if that helped. It also includes 2 new games - "Veggiezilla" and "Alaskan Adventure." Finally, sound should be working as long as the volume switch is turn on. Do you mind providing more info for us to investigate? Which device are you using and with which OS? Thanks for your continued support of PBS KIDS.
No sound on iPad
Response from developer
We're sorry to hear about the technical issue you experienced. Please, download the updated app version (1.1.0), and let us know if that helped. It also includes 2 new games - "Veggiezilla" and "Alaskan Adventure." Finally, sound should be working as long as the volume switch is turned on. Do you mind providing more info for us to investigate? Which device are you using and with which OS? Thanks for your continued support of PBS KIDS!
Great app and show
I will admit that I don’t know what the kids think of the app yet. Because I’ve just been playing it myself for the last hour or so and enjoying myself thoroughly and haven’t told them about it yet; even though the content seems targeted a bit younger than my bracket. I’ll show it to them tomorrow.
Please improve your show by making lots more episodes. And please improve your app by adding lots more app content. My only real critical feedback is that your app needs a more robust settings functionality.....reset data, within app audio control, screen orientation flexibility.
Thank you very much for making this show and app.
Sincerely,
Patrick in WA
Patrick
No sound 😢 -UPDATED-FIXED
UPDATE- PBS Kids contacted me. And Yep, I had the silence/mute button ON for my phone.
I switched it OFF and it was fixed. Silly mistake.
Thanks so much!!
Response from developer
Hi T Parker 68, Sorry to hear that you’re experiencing no sound in our app. We would love to investigate this further. What device and OS are you using? (For more information on finding software version, please refer to the following link: https://support.apple.com/en-us/HT201685 ). Also, can you please confirm that your phone mute button is off? Thank you for your help! - The PBS KIDS Team
So beautiful but glitch with the sound
When it was working, my son loved the map aspect and cultural teachings about not taking more than you need.
Response from developer
Hi bonnhar_, Sorry to hear that you’re experiencing no sound in our app. We would love to look into this issue. What device and OS are you using? (For more information on finding software version, please refer to the following link: https://support.apple.com/en-us/HT201685 ). Also can you please confirm that your phone mute button is off? We are so excited that your son is enjoying Molly of Denali. Thank you for your help! - The PBS KIDS Team
