I can see from reviews that this was an issue that the developer said they were addressing nearly a year ago. It’s still not fixed.
While I appreciate the developers response that they don’t misuse photo access, their word is not enough. This should be a quick and easy fix in swift. Please get it done.
The iOS app is severely limited to the point where you question if it’s still even actively being worked on. How do I view evaluations in app? The workaround is to view on web and to turn the phone to landscape. This seems like basic functionality and based on the iOS app’s update cadence, I’m not holding my breath the app will ever have feature parity to the web app.
Recently, the app has been none responsive upon opening. I have to close and reopen the app several times before I could access any of the functions. Sometimes I cannot get it to respond at all. My child is hospitalized and I can’t communicate with his teacher or check notifications from the school. Hope this gets fixed asap.
Developer Response
Thank you for reaching out. We're sorry to hear about your difficulties and have checked the issues on our end, which appear to be functioning correctly. Could you please email us with more details about the device and operating system you are using? This will help us resolve the issue quickly. We appreciate your cooperation and hope to fix this as soon as possible.The app had a recent bug where it wasn’t working at all until it was fixed on the back end after my previous review highlighting the issue. This past school year that we’ve been using the app, tapping on the download button for pictures/videos was extremely challenging, like playing the kids game of Operation. That issue and the overall functionality of the app has improved with the recent bug fix but it still gets buggy from to time. For example, currently, I’m unable to download videos.
Developer Response
We're sorry to hear about the issues you're experiencing. We had a recent bug, which is now resolved. If the problem persists, please try reinstalling the app. If that does not resolve the issue, please share your device details, such as the model, iOS version, and the email associated with Toddle, by contacting us at developer@toddleapp.com. This will help us address the issue more effectively. Thank you for your patience.The app had a recent bug where it wasn’t working at all until it was fixed on the back end after my previous review highlighting the issue. The whole year we’ve been using the app, tapping on the download button for pictures/videos was extremely challenging, like playing the kids game of Operation. That issue and the overall functionality of the app has been resolved with the recent bug fix. I’m glad the developers took time to review the reviews and respond. For what we use it for, the app serves our purpose of reviewing our children’s school progress and pictures/videos.
Developer Response
We're sorry to hear about the issues you're experiencing. We had a recent bug, which is now resolved. If the problem persists, please try reinstalling the app. If that does not resolve the issue, please share your device details, such as the model, iOS version, and the email associated with Toddle, by contacting us at developer@toddleapp.com. This will help us address the issue more effectively. Thank you for your patience.App hasn’t worked at all in the last 2 days. Unable to tap anything. When it does work, it is a buggy. Tapping on pictures or hearting something is finicky, sometimes not working or lagged by a second or two. App hasn’t been updated in a long time.
Developer Response
We're sorry to hear about the issues you're experiencing. We had a recent bug, which is now resolved. If the problem persists, please try reinstalling the app. If that does not resolve the issue, please share your device details, such as the model, iOS version, and the email associated with Toddle, by contacting us at developer@toddleapp.com. This will help us address the issue more effectively. Thank you for your patience.Touch doesn’t work for me at all during last 2 days. The app is totally blocked from using it.
Developer Response
We're sorry to hear about the issues you're experiencing. We had a recent bug, which is now resolved. If the problem persists, please try reinstalling the app. If that does not resolve the issue, please share your device details, such as the model, iOS version, and the email associated with Toddle, by contacting us at developer@toddleapp.com. This will help us address the issue more effectively. Thank you for your patience.It’s good for all parents to see what the children are doing
Developer Response
Thank you for your positive feedback! It’s great to hear that our app is helpful for parents to stay updated on their children's activities. If you have any suggestions or need assistance, feel free to reach out at developer@toddleapp.com.Toes
Developer Response
Thank you for the 5-star rating! We're thrilled to hear you're enjoying Toddle. If you have any suggestions or need support, please don't hesitate to contact us at developer@toddleapp.com. Your feedback is valuable to us!Does not make sense that this app needs access to all photos in order to download photos from the app to your phone. The download function does not work with access to “Selected Photos” either. No other iPhone app, including competitor apps like Brightwheel, has this invasion of privacy to work correctly. What is this app doing with access to all photos?
Developer Response
We understand your concern regarding photo access. Initially, full access was needed for certain functionalities, but we assure you we do not misuse this access. We're actively working to support "Selected Photos" access soon. For any concerns, please contact us at developer@toddleapp.com. Thank you for your patience.
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