Genuinely the most useless bus system
For an on demand bus system you’d think it would be available more often but every time I’ve literally tried to book a ride a day in advance only for it to be “in high demand” is interesting because almost every time I’ve seen a colt bus around town no one is in it. That or one person which is wild given the fact that it seats at least 12 people because again it is a bus not a taxi so it should be picking more people up instead of one per bus.
It also does not run on Sundays and doesn’t run past 3pm on Saturdays so getting a ride is almost impossible given that it’s never available even within running hours.
In addition to that when I had went to book a ride one day and went through the payment process, I finished and it said no rides available after I had already paid. So my card was charged but I didn’t get a ride, then when I called them they said since I didn’t have a screenshot of when it happened I couldn’t get a refund but my bank statement hadn’t arrived yet so I couldn’t prove that it was them even though I knew it was. Bank statement arrived and low a behold it was a charge from colt despite me never getting my ride.
Hopefully they will implement a legitimate bus system in Cochrane so no one will be forced to use this poor excuse for a bus service anymore.
It also does not run on Sundays and doesn’t run past 3pm on Saturdays so getting a ride is almost impossible given that it’s never available even within running hours.
In addition to that when I had went to book a ride one day and went through the payment process, I finished and it said no rides available after I had already paid. So my card was charged but I didn’t get a ride, then when I called them they said since I didn’t have a screenshot of when it happened I couldn’t get a refund but my bank statement hadn’t arrived yet so I couldn’t prove that it was them even though I knew it was. Bank statement arrived and low a behold it was a charge from colt despite me never getting my ride.
Hopefully they will implement a legitimate bus system in Cochrane so no one will be forced to use this poor excuse for a bus service anymore.
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