Leave a Review Malus加速器
All these bugs with account and subscription
I was using this app with monthly auto-renewal until one day my account turned into a “free account” in the app. Could’t find my paid subscription. Couldn’t subscribe again because Apple says I am already a subscriber. The chat customer service is not available for my “free account”……kelly619854649854319
Subscription doesn’t work
I purchased subscriptions through IOS store, but the app won’t give you subscriptions service, it kept at FREE service. When I want to submit a ticket, it says “you only have to be VIP to be able to submit a ticket”. What???Hermets
Good choice
first time to use it. really good and convenient for us to connect to previous frequently used apps like QQ music, tencent video, etc. Good choice and may renew.acxyl123
Promo Email Everyday, Cannot Unsubscribe
Ever since I registered with this app, I received its promo email EVERYDAY. Unsubscribing does not even help. Have to block its email address entirely!Prof-Watson
Down when I need it most
Right at the day of world cup final, it cannot be connected, cheap, but unreliable!f000z
New UI is very bad, very difficult to switch between modes
新的UI设计非常有问题，一度找不到影音加速在哪里打开。大多数的user都是影音加速，而影音切换线路现在非常麻烦。 原本的UI简洁明了，现在新的UI复杂化了加速流程,把影音加速作为一个“应用”特别奇怪，设计师完全没有考虑用户的思维。 The new UI has very bad user experience in terms of setting up the video streaming proxy. I had to find the video proxy as an “app” in the list which doesn’t make any sense. It’s also very difficult to switch between different modes now, please revert back to the old design.Show less我都他么咯
stable connection
I recommend this appAlexwirur
The second year using this app, but less stable
Now the app is worse and worse than last year. Very unstable and need refresh always. I already regretted to pay it for another year.junyang0110
Developer Response
非常抱歉带来不好的体验了，请问具体遇到了什么问题呢？你可以在Malus官网右下角联系在线客服告知我们你的问题，我们会尽快安排工程师帮你解决。bad service with bad customer service
I have tried several other VPN and this one simply does not work. I purchased it because it says 30-day money back guarantees(they put it in a vey obvious position in the front page)so I thought I could try it anyway. However, that only works for the 360day plan which is inside the very long user agreement and you won’t find it unless you read every sentence of it. So it plays tricks on you. Their VPN connection might be good, as I found many positive reviews, but just doesn’t work for me. And I cannot get the money back though I did not get any service. They did provide engineer service to ask to to do many test for them. I just don’t want to waste time to do trouble shooting for the bad service. I suggest anyone who wants to buy the service just to be very cautious and prepared for the very bad customer service. I won’t touch this app forever.Show lessbaahdhrbbdnf
Great
Great appDanny2k68
