Enclave CineHome II/PRO Remote User Reviews

Enclave CineHome II/PRO Remote
Enclave CineHome II/PRO Remote
Enclave Audio Technologies, LLC

Top reviews

App crashing

Does not work

Great system! Love the wireless

System is over one year old with no issues. Added an extra sub for extra bass (cine home pro) and was easy to setup.

Effective

Effective. Not glamorous, but effective. Support was very responsive when engaged.

Nope

If great sound and control over the system is your priority, this is not the system/app for you. This system is for those who do not care about audio quality or system control.

To begin, the speakers themselves are mediocre. The cost is presumably related to the wireless feature.

Second, the app is primitive and frustrating. You cannot adjust individual speaker settings except in a certain mode.

Third and most important, there is no way to adjust the timbre of the sound i.e. EQ. For this reason alone, this app and system should be avoided, even for the most basic of consumers. This lack of refinement signals the designers do not wish to empower their users or—at worst—themselves do not understand the fundamentals of sound design.

With some adjustments this app can be a powerful tool but in its current form is no more than a toy.
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App crashing

Since last iOS update app crashes upon opening

Fails to pair

App fails to find the device. There is no manual pairing option

Great

We need EQ settings please. Hopefully we get atmos speakers. But good app.

Ok at first

Worked well the first week, now all it will do is say it’s scanning for Enclave. Waste of money.

Cinehone HD series

How are we supposed to update and control our system if the app you offer is not compatible with CINEHOME HD? Dont you have an other way to update this?

Response from developer

Hi JCR We recommend going to the CineHome HD support portal, checking the knowledge base and downloading the appropriate update software to update firmware. You can also reach out to support who can assist with showing you where to find it. However, the Enclave's currently purchased from authorized dealers have the latest firmware version. Lastly, the CineHome HD was manufactured in 2015. With that, the bluetooth technology onboard pre-dates that and uses protocols used to remote control the system that Google allows, but Apple does not.

Very little functionality

Buggy, doesn’t allow me to set individual speaker volumes. Furthermore, no capabilities to adjust treble or bass. Very basic.

Response from developer

Hello! The CineHub app allows for volume trim adjustment as a core function of the app and only in 5.1 mode. If you are attempting to use individual trim in Whole Room Stereo mode (with the exception of the subwoofer, which is enabled), you will find that is disabled for the full range satellite speakers as stereo is equal energy from the left and right channels. As such, individual trim will be inapplicable. We recommend reaching out to support as your experience is not consistent with the standard customer if you cannot adjust your trim in 5.1 mode. The Enclave does not support tone controls, this is by design and not an app related issue. Hope this clears it up!

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