Love this bank
The staff are always friendly and make you feel at home. The personal finance part of the app is amazing. Eureka Savings Bank has that personal touch the world has forgotten about.
User Friendly
App is easy to use to check balances, move money between accounts as well as deposit checks.
Receipt bug
After I add a receipt and go to view it again it crashes.
Terrible
I am constantly locked out of my account, device isn’t recognized, always calling the branch with questions! App doesn’t tell retailer for days, but will give the address? This app is awful the old one was great and I never had an issue! Also this one doesn’t give you your running balance like the old one did👎
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Complicated, Time Consuming, D minus at best
Frustrating, lots of quirks, and it keeps me from monitoring my account and doing what I want to do with my money when I want to do it.
My BP shoots up 20 points when I have to deal with this site. I’m usually locked out of the system (3 tries and you’re done, I think), and have to wait until business hours to get it unlocked. It takes way too long to log on, pay bills, and distinguish accounts, and I’m dreading tax time now, because the other app was so great at sorting where I spent money. If I didn’t love this bank, this app would be a deal-breaker and I’d shop for a new bank.
My BP shoots up 20 points when I have to deal with this site. I’m usually locked out of the system (3 tries and you’re done, I think), and have to wait until business hours to get it unlocked. It takes way too long to log on, pay bills, and distinguish accounts, and I’m dreading tax time now, because the other app was so great at sorting where I spent money. If I didn’t love this bank, this app would be a deal-breaker and I’d shop for a new bank.
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???
Can’t even log in to see how much money I have in my checking! Awful upgrade guys. Keeps telling me it’s not really me logging in. App is all messed up.
I want my old app back!
The new app was supposed to have great updates, but it has been nothing but trouble. Debit cards don’t always work, the app doesn’t have any information about spending from my account so I can’t verify purchases, and transactions take days to process. Overall, a very disappointing downgrade promoted as an “upgrade“.
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