Leave a Review NEA SMART 2.0
Update disaster
My app has not worked properly since the recent update. Really disappointed.Developer Response
Dear Patriot2001, thank you for your review! Please contact your local REHAU support (support.uk@rehau.com) so that we can help to solve your specific situation. We are sorry for any inconvenience. Kind regards, Your NEA SMART 2.0 App TeamNot working
App was updated 2 weeks ago and not working.Developer Response
Dear Photoedditor, thank you for your review! Please contact your local REHAU support (support.uk@rehau.com) so that we can help to solve your specific situation. We are sorry for any inconvenience. Kind regards, Your NEA SMART 2.0 App TeamWorks but could be so much more
Let’s be fair, it works if you have a Rehau system.
It has one major issue that needs fixing. Rehau PLEASE READ. The system clock is manually set and loses time every update, vacation cycle, or whatever. I regularly have to update the system clock in settings so that my home (14 zones) is actually operating on schedule. Rehau, this is so easy to fix and is a major element of your NEA Smart system operating correctly. Please build an integration to a real clock, have it check in over the internet, and keep a correct time and date. The app and Rehau system would be much more accurate and highly rated if little niggles like this were worked though (other little niggles include losing schedule names on updating them, clunky navigation, operating mode saves defaulting to ‘On’ instead of the selected option e.g. Timed).
Beyond the time, everything does work it just needs some serious UI/UX support.Show lessDeveloper Response
Dear rehau_jg, thank you for your review! We continue our development to improve the system based on user feedbacks and will provide further updates. Please contact REHAU support (service.de@support.rehau.com) that we can help you to solve your specific situation. We are sorry for your inconveniences! Best regards, your NEASMART2.0 App Team