Puzzle Time User Reviews

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  • Too much money

    I downloaded this a while ago, you used to get 3 goes on each of the puzzles, now only one.
    I have no intention of paying £2.99 a month, like many apps now you have to pay to be add free! Lots of games (apps) are just there to play.. candy crush etc.. they only charge for boost
    I loved playing this game, but alas now I have deleted the app
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    Developer Response

    Hi Maud, If subscribe you get endless goes at the puzzles and also access to our extensive archive and no Ads. For non-subscribers, the ads help pay for the service like all games. Sorry to see you go, TMPT team
  • Progress not saved

    I like the puzzles, they are challenging enough for a tea break, but if you get called away, I can’t find any way to pause the puzzle and return to it later- it starts it all over again if you close the app.

    Developer Response

    Hi Mrs Doubleyou, Thanks for highlighting this to us, we are working on a solution for this, sometimes Apps close automatically if you stop using them. The This Morning Puzzle Time team
  • Bought the subscription

    I bought the £2.99 a month. App is good but after doing a lot of the crosswords you notice there are so many repeats of the same words throughout different crosswords it just gets boring. Won’t be renewing.

    Developer Response

    Hi, thank you for your feedback. We have some newer and more challenging puzzles about to be released and perhaps you'll find them more enjoyable. Sorry to see you go, but you can always continue to play the free daily puzzles or download packs of puzzle pages instead. All the best, the Puzzle Time team.
  • Too much money

    I’m enjoying this game and have subscribed to keep playing. I have taken off 2 stars though because even though you subscribe, in order to keep playing you have to pay more money for other packs. This to me isn’t fair. If you are already paying a subscription then at least some packs should be free to play instead of £1.99 for one then £0.99 for another and so on. It may not seem a lot of money for some people but to me it is...

    Thank you for replying. I cannot find the archive as all I have left now are packs to buy of which I have completed the free puzzles. Can you tell me where I can access the archive? I’m using an iPhone 7 Plus. Thank you.

    Thanks again for replying. I reinstalled the app and now have the archive available so I have upped my review to 5 stars. Thank you for taking the time and trouble to help me.
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    Developer Response

    Hi diddlysquat76, Edit: Thank you for your reply. Once you re-subscribe you'll gain access to the archive by hitting the "more" button next to the daily puzzles. We need to review our design - so thanks again for your help. -- If you subscribe you get also full access to our extensive archive of crossword, wordsearch and sudoku games without buying puzzle packs. Give them a try! The Puzzle Time Team
  • Money stealers

    Downloaded the game, enjoyed playing it, enjoy the puzzles so decided to buy a bundle of wordsearches.

    Then the app said 2 days left of free trial, which I didn’t sign up for and wasn’t aware. Then wanted to play my wordsearches that I paid for, to then be told I need to pay 99p for each pack.

    Not happy whatsoever.
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    Developer Response

    Hi Emilysnookes97 We are pleased that you enjoyed playing our games. The Free Trial is available to everyone who downloads the Puzzle Time app to give users a taste of all the Wordsearch, Crossword and Sudoku games that are available for subscribers. If you paid for a pack of wordsearches as you say, you would have access to those games. Kind Regards, The Puzzle Time Team
  • Paid for nothing

    I can’t understand what I have for my subscription as each puzzle is asking for more money to unlock. Love doing word searches and thought there would be unlimited puzzles if I paid monthly but appears not. I will cancel and learn a lesson

    Developer Response

    Hi Stella and Poppy, If you have paid for a monthly subscription you have access to our entire archive of Word Searches and other puzzles and will also get 6 new puzzles every day. There are also additional packs of puzzles you can buy for just 99p if you want even more. Sorry for any confusion that you may have had and hope you continue to play and enjoy Puzzle Time. Many Thanks, The Puzzle Time Team
  • Updated now working and excellent

    Super quick remedy to issue, now working fine, thankyou

    Developer Response

    Hi Mousegirl13, We're very sorry but we have been experiencing some technical issues and have now fixed them. Normal service has now resumed. Sorry for your experience and hope you try again and enjoy Puzzle Time. The Puzzle Time Team
  • Great new puzzle app from This Morning.

    I’ve got 2 hours to kill time and this is just what I need 😊
  • Can’t load it

    Hi I was wondering if someone from support team can contact me as my game just displays ‘you have no puzzles! Please check you are connected to the internet and try again’. I am connected to the internet however.

    Thanks in advance!

    Developer Response

    Hi - thanks for letting us know. We did experience some difficulties earlier today but those issues have now been resolved. If you're still having the same issue please email games@karma.co.uk and we'll do our best to get you playing Puzzle Time again soon.
  • Happy now.

    I’ve just had a message from the team who run this. It was so lovely and I will keep this as I love crosswords because I like to keep my brain going. At my age I need all the help I can get. Thank you for responding so nicely and I shall be keeping this game. Merry Christmas to all the team.

    Developer Response

    Hi Juals, Puzzle Time is free to play and you don't get charged unless you subscribe. You'll still get a couple of small free puzzles daily even if you don't subscribe. We hope you continue to play and enjoy the games. Happy Christmas The Puzzle Time Team