pass- too many issues & overcharges
The idea of convenience is always great – the execution of the convenience – especially with this app/“Service “is another thing entirely. Sometimes it was OK, most of the times it wasn’t. Nearly every single invoice was riddled with overcharges,new charges and corrections and it was very difficult to get resolved. there wasn’t even a price list for all of these extra things. No rules until you learned about them the hard way. I mean $8 for a bag closure fee.
you’d get a text that your order was being picked up or delivered and X amount of stops away… 12 hour window. Or you’re the next stop in four hours later you get your order delivered or picked up.
Missing clothing, wrecked clothing, holes, bleach spots, stains-not removed, wrinkled stuff – just so much more of a hassle than anything. What a shame.
you’d get a text that your order was being picked up or delivered and X amount of stops away… 12 hour window. Or you’re the next stop in four hours later you get your order delivered or picked up.
Missing clothing, wrecked clothing, holes, bleach spots, stains-not removed, wrinkled stuff – just so much more of a hassle than anything. What a shame.
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Response from developer
We're very sorry to hear that the service did not meet your expectations and would like the opportunity to fix it. We strive to do better a lot better and I'm surprised you had so many issues that were resolved not to your satisfaction. Please contact us at (855) 335-9274 (text or call) or hello@happynest.com with your information so we can look further into this and make it right.
