Crashing
Response from developer
Thank you for your feedback! We have reported the problem you described. Alternatively, we advise you to use the webshop or the software next time. Kind regards.
Saal Mobile Handicapped
Response from developer
We're sorry that you're not happy with the text design. We advise you to use the webshop as an alternative. Here you have a wide range of configuration and design options and can also edit a project saved online on different devices and on your computer. Webshop: https://www.saal-digital.co.uk/WebshopConfigurator/#/38acc296487a8a076ded83003aa02c06/en/Categories/
Constantly crashing
Response from developer
Hello, can you tell us more detail about the issue at https://www.saal-digital.co.uk/support/? It will be very helpful for us to investigate and fix it. Thank you!
App doesnt work with all products
Guess i will just have to use the desktop and online versions and not bother creating on my ipad
Response from developer
We are very sorry to hear that. We would like to take a closer look at this case. Please contact us via this form: https://www.saal-digital.co.uk/support/contact-customer-care/. Thank you very much.
Frustrating, glitchy and slow
I had repeated problems with adding text to the cover - text formatting changing; repeated text boxes which then would not delete. I only persisted because I had spent so much time adding the photos and formatting the book.
I don’t think I will be using it again.
Response from developer
Unfortunately, it is true that the app and the desktop version cannot be synchronised. We would like to take a closer look at your problem with the cover. Please contact us via the following link: https://www.saal-digital.co.uk/support/contact-customer-care/. Alternatively, you can also use our software or our webshop. Thank you very much.
Bugs
Response from developer
We are really sorry to read that! We would like to take a look at this. Please contact us via this form: https://www.saal-digital.co.uk/support/contact-customer-care/. Thank you.
WOW!!
Response from developer
Thank you very much for your feedback! We are very pleased to read that we have exceeded your expectations and that you like the app so much 😍🙏🏼
Great App (after the latest release)
OLD VERSION [My main criticism is the option to add text. Firstly I couldn't see a way of choosing which of the two pages being edited to add text to (it defaults to right and then left but with different default font sizes (66 & 36 respectively)- it would be great to be able to set style for the whole book upfront. Also adding text after placing photos sometines causes the page layout to change and without a back button it is not easy to revert and on some occasions the originally chosen layout is no longer an option! It would be nice to be able to place text anywhere including in the middle of a two-page spread eg. title for a panorama.]
UPDATE - I have just updated the ipad app and the photos no longer change positions when adding text. The text design features are so much better- I look forward to my photo book arriving and using the improved app in the future
Response from developer
Thank you so much for your review! We're really sorry that you don't like or miss some of the options in the app. We are currently working on improvements for the app. You are welcome to send us your suggestions and ideas for improvement directly via our contact form https://www.saal-digital.co.uk/support/contact-customer-care/. We hope that the result will convince you. Regards 😊
Premium Photo Album
Response from developer
Thank you for your positive feedback! We're glad you like our app and your photo album so much. ☺️
As easy as can be
Response from developer
Thank you for your feedback! We are very happy to read that you liked the design so much. If you have any questions or suggestions, you can always contact our support: https://www.saal-digital.com/support/contact-customer-care/