Leave a Review Photo Backup Stick Universal
Expensive & won’t work
AvoidAuntyPsychotic
App Never Recognizes the Stick
The app never recognizes the stick, even though the hardware is working (I can see the photos in my files, in a volume called NO NAME when the stick is plugged into my phone).West0n S
Really slow
Takes a long time. 2 hours and another 2 to go.sallytwo
Developer Response
Thank you for your review. We have added the ability to back up photos and videos stored in iCloud for version 1.5. Backing up from iCloud significantly increases the backup time because the files must be downloaded from the cloud and then saved to the stick. The iCloud backup feature can be turned off in the app settings menu, but then you won't back up some of your photo/video files. We would appreciate it if you could help us improve the app by emailing our support with the logs by tapping on the help icon and then tapping the button to send logs to support. This will help us to improve the product in future versions.Do not buy this product
I installed the photo stick that then installed this software. It downloaded some pictures once and now doesn’t work and won’t connect. Despite several emails to their support function I have had no progress in getting it to work. Complete rippoff.Littlebigmind
Developer Response
We are sorry to hear that your Photo Backup Stick will no longer connect. We answer all customer email within 24 hours. Please check your junk email folder. Please contact us again so we can get a replacement unit sent to you. We offer phone, email, and live chat support through our website.
