First Nebraska CU Mobile User Reviews

FIRST NEBRASKA CREDIT UNION

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App crashes instantly

App quite literally doesn’t run. Opens for 2 seconds and then crashes immediately Without ever giving u a chance to use the app

xugo54

a year ago

Response from developer

We are sorry you were having trouble. First, please make sure you don't have previous sessions open on your phone (close out of any FNCU mobile app sessions). Second, please make sure you are using the most updated app by checking the App Store to see if there is an update. If you are still having trouble logging in, please give us a call at (402) 492-9100 and we’d be happy to trouble-shoot it with you.

Thank you!!

I use this app every week, and I find it easy to navigate. I use Bill Pay and love how easy it is. I can also transfer money between my accounts and my kids’ accounts very easily.
(Full disclosure, I work for FNCU, but also bank here.)

MZB90

2 years ago

Seriously?

Worked great with older iPhones (6S Plus) though after upgrading to an 8 Plus, log in is slow and sketchy at best.

Tight-wad

4 years ago

Useless

Haven’t had access to it the app in months now because it just says incorrect username/password even though I can log in online & it works fine. Other people are having the same issue so it’s not my phone that is the problem. When I called to get help that’s the only help I get.

smithmbreanna

4 years ago

Response from developer

We are sorry you were having trouble, Breanna. Thank you for taking the time to help us understand the issue, and determine the problem, so we can ensure that it works on all your devices.

Doesn’t work!

Even after the latest update it still doesn’t work! Keeps saying incorrect username/password.

rachael8908

4 years ago

Response from developer

We are sorry you were having trouble. If you are still having trouble logging in, please give us a call at (402) 492-9100 and we’d be happy to trouble shoot it with you. We continue to make improvements to our app, so please make sure you are using the most updated app by checking the App Store to see if there is an update.

Updated to useless

After most recent update, app simply stopped working. Go to login and get to security question screen and get told ID or password are wrong-they’re not.

NoWorries4meNEmore

4 years ago

Response from developer

We are sorry you were having trouble. We continue to make improvements to our app, so please make sure you are using the most updated app by checking the App Store to see if there is an update. If you are still having trouble logging in, please give us a call at (402) 492-9100 and we’d be happy to walk you through it.

Incorrect password

It’s been two days now and I cannot log in to the app. It keeps taking me to my security questions and then tells me incorrect password even after I change it and I am 100% sure it’s correct.

LanaeShayla

4 years ago

Response from developer

We are sorry you were having trouble. If you are still having trouble logging in, please give us a call at (402) 492-9100 and we’d be happy to walk you through it. We continue to make improvements to our app, so please make sure you are using the most updated app by checking the App Store to see if there is an update.