Leave a Review Kajabi
Keeps losing my place /screen goes black
I would love to love this app. It just has some things that are deal breakers 1) it keeps losing my place in the video when it’s paused and I try to continue after a break. On the website, it can pick me up where I left off. Not here. 2) if I’m out of the app too long, it takes me totally out of the module. So, I not only lose my place on the video, I lose my place in the chapter of the module. 3) when I let it run in the background and try to go back after checking email or something, the video is black. I have to force quit to go back in and start the video again… and because of #1 it is starting from the beginningShow lessElizab3thTX
Keeps losing my place
I would love to love this app. It just has some things that are deal breakers 1) it keeps losing my place in the video when it’s paused and I try to continue after a break. On the website, it can pick me up where I left off. Not here. 2) if I’m out of the app too long, it takes me totally out of the module. So, I not only lose my place on the video, I lose my place in the chapter of the module. 3) when I let it run in the background and try to go back after checking email or something, the video is black. I have to force quit to go back in and start the video again… and because of #1 it is starting from the beginningShow lessSo many issues. Why would companies choose this channel for their programs.
This app can be great because how simple it can make videos to be watched, but it can be awful too. If you leave the app while it is playing, it can make the screen go black when you return with the recording still playing.
If you try to play it back or repeat, the “red sliding button” option to go forward or back manually can disappear and you can only choose the arrows.
Audio can also be a problem.
It can get frozen, among others.
I am actually surprised of the high score this app has. I would be too judgemental to say they might be fake or promoted, but it is too suspicious too.Show lessykrou92
Decent but Needs Improvements
A few problems with Kajabi are its poor video scrubbing when trying to fast forward or rewind through videos (at least this is the case with iPhone 11 max pro). The little ‘slider’ is useless.
AND, the Kajabi app cannot stack content from multiple email addresses. For example, years ago I made purchases under one email address, more recently using another.
In order for me to access all past purchases from one organization, I have to log out of one account and log back in under the other. Why?!? It would be great if we could see all our purchases from a single company/business using two email accounts (or more) on one screen.Show lessPolaris310
Audio playback issues
I keep having audio playback issues with this app. When I try to play a class and then switch to another, the old class will continue playing or glitch. Also sometimes when I try to play a class I’ve already started, the audio will not load and I have to quit the app and open it again.
This problem has continued to happen over the past two years including app updates.
Other than that it works great, just wanted to bring this audio issue to your attention.Show lessgoodlistener333
So incredibly glitchy!
First of all, the app shows up twice on my Home Screen, something that I’ve never experienced before lol. I tried to delete the second one and it deleted both. When I try to scrub a video, it is such a pain bc you can go “back” to the last screen with the same motion. Still on this problem, when I try to fast forward a video it just,, doesn’t. It’ll say it’s at a farther point on the progress bar but it’ll still be playing from the beginning. It’s very frustrating as someone who’s adhd and disabled as I often start and stop my course work on and off, it’s a battle to find where I was last. It doesn’t save from where
You last started out either so I’m having to do this whole process every single time the app times out after a while of not using it. Sometimes it just, doesn’t load at all. I’ll click a section of my course and the video is black, and the transcript isn’t there. Idk how this app has such a great review average it’s driving me bonkersShow lessambs34
Disappearing Audio
I like the app for the most part. But it’s very frustrating to have to turn my phone off in order to get the audio to reset and start playing again after a period of inactivity. App will be working fine. Then I will stop using and do something else for a while. But when I attempt to play another video, the audio does not work. I’ve tried closing and re-opening using varying lengths of time before re-opening but audio remains off while video plays. Only solution I have found is to reboot phone completely. Huge pain. Otherwise platform works well.Show lessAnon76Anon
Works well but can be better
I use this for a couple different toddler/parenting education courses. The biggest improvement I would like to see is the ability to play videos while navigating other apps. This app doesn’t allow the pop out video mode that most iPhone apps can do these days so you have to stay on the app for the video to play, which is inconvenient if it’s mostly the audio that’s important. I’m viewing my courses on their owners websites instead of Kajabi right now because of this limitation.Show lesssak2014
Not user friendly
I have been using this along with several other systems for my clients. This is so frustrating. It’s extremely hard to do simple tasks like manually add a student to a class, upload a recorded video, set up monthly payments. Everything in the system seems to have a roadblock that hasn’t been worked through for either uploading, accessing the content or payment. I would recommend teachable for those wanting to host classes, that was so easy to use compared to this. For websites and marketing i would sear clear, this is a constant headache. Support is good to chat with online, but they often don’t have answers to problems since the system has a lot of holes in their loops.Show lessjmparra7
This App Crashes Frequently - Please fix defect
I have an iPhone 13 that is kept up-to-date, yet this app crashes frequently on me.
I use this application for fitness training program. I’ll go to a day’s training tutorial which consists of multiple videos. I’ll complete one video instruction, click the arrow to progress to the next one, and the app crashes. This is completely annoying because then I have to reopen the app and remember which tutorial I was on.
Would have rather not left this info on an app review but this company doesn’t have another place where I can leave this feedback.Show lesswundermaschine
