Equipment Huge Issue
The apps never work right and they are constantly logging me out. The tablet I have stopped working and they said I have to pay another $160 for a new one. The doorbell camera also takes forever to load that by time it’s done processing the person is gone. Also wish it would record longer. If it wasn’t for the month rate I would switch.
Show less
D. Clark
App is simple to use with my setup.
I love the price point and the simplicity of the keypad and the app but the only problem I have is a problem I truly hate and that is sometimes the app abruptly signs me out like I purposely did it myself.
It also boils my blood when it omits my password which I can retrieve and then I can start reusing the biometrics or Face ID.
This is very problematic for me especially when I’m entering my home during times where it’s very late.
Otherwise the security service is fantastic because the authorities were notified quickly to a freakish false alarm at one time.
I’ve had other more top of line subscriptions with a multi year contract but EMC Security otherwise is a sweet spot for me.
I love the price point and the simplicity of the keypad and the app but the only problem I have is a problem I truly hate and that is sometimes the app abruptly signs me out like I purposely did it myself.
It also boils my blood when it omits my password which I can retrieve and then I can start reusing the biometrics or Face ID.
This is very problematic for me especially when I’m entering my home during times where it’s very late.
Otherwise the security service is fantastic because the authorities were notified quickly to a freakish false alarm at one time.
I’ve had other more top of line subscriptions with a multi year contract but EMC Security otherwise is a sweet spot for me.
Show less
Unstable app
Constant issues with app. App closes / crashes often.
Now since last update cannot open app. Click app opens and closes. Did uninstall and reinstall. Still will not work.
Supper frustrating. These issues have plagued for many years. Wish had other option.
Now since last update cannot open app. Click app opens and closes. Did uninstall and reinstall. Still will not work.
Supper frustrating. These issues have plagued for many years. Wish had other option.
The App is Very Glitchy
Every time I go to change the alarm status on my phone the app glitches! Updates have not help.
Alarm app for iPhone doesn’t always work.
Very sporadic resulting in having to manually arm/disarm alarm system more often than not. Therefore, totally useless when away from home.
No longer have the ability to arm and disarm
This app is simple yet useful, I don’t know what changed but I can no longer arm or disarm my system from this app. I can only do this from the tablets I have in the house
App Keeps Crashing
Had a camera installed and added to my app and now it’s constantly crashing and closing itself out. Takes me double the time to disarm my system or look at my camera footage because my app keeps constantly closing. I have deleted the app and reinstalled and it is still doing it. VERY frustrating and makes me regret getting the camera.
Show less
Great!
App is awesome! Never have had an issue.
App simply doesn’t work
I have to use an iPad to connect my phone to the doorbell camera, but the app simply does not work on iPads. You can’t view cameras or hit a button. This is after redownloading the app, giving it whatever permissions it needs, and simply waiting for hours to see if it’ll simply load. It doesn’t thought. The app is completely broken and useless on iPads and needs to be fixed.
Show less
Worst security app
Terrible application, don’t recommend!
