Pointless App
Problem with the app.
Wow!
Response from developer
Hello Bobby, Thank you for the wonderful review! We here at CargoSprint are excited to have you as a customer and are glad you are enjoying our SprintPass Phone App. We are continuing to add new facilities so that your experience across ORD and the country are seamless!
MAC Customer Service Agent
Appointments and mobile check in allow me to get that done faster because I can check customs clearance, payments, availability and have almost everything ready before the driver arrives. A lot of days our scheduled appointments are taken. So this app is great since it still lets me get things ready ahead of time. I just wish more drivers would use it. I can’t do anything without the AWB #’s so I hope more drivers start using this app.
Not able to log in
Response from developer
Good afternoon Driver, I'm sorry that you are having trouble getting into your account. We have made some updates to the App and I would encourage you to attempt to make a new account so that you can have quick and simple check-ins at your favorite facilities. If you are still having trouble making an account, please email mikeo@cargosprint.com for further assistance. Thank you.
Stuck
Response from developer
Good afternoon, I am sorry you had trouble cancelling your pickup/ delivery. It is possible for you to cancel a pickup/delivery after you have checked in via the phone app. On the top of the screen within the app, you will find a button titled "Cancel" with a small trash can icon. That will allow you to cancel your pickup/delivery. If you have any other issues, please reach out to us at mikeo@cargosprint.com for further help. I hope you can start enjoying pickups/deliveries from your favorite facilities soon with the help of our app! Thank you.
