Works when it wants to
The app crashes constantly. It only works when it wants to. Although good overview of the rostering and application for leave.
WFM Buddy
Genesys WEM&WFM smartphone app
Free
Click to generate a QR code for easy access to the app on the App Store
- Versions+1
- Price History
- Description
- FAQ
Version History of WFM Buddy
1.42
November 26, 2024
Added support for trade in cloud version
1.41
November 8, 2024
Added support for schedule change by agent.
1.40
October 22, 2024
Added new schedule functionality for cloud edition
1.39
September 24, 2024
Minor graphical improvements
1.38
August 15, 2024
Minor enhancements on schedule view
1.37
July 23, 2024
Added WEM support
1.36
June 25, 2024
Minor fixes
1.35
May 14, 2024
Multiple usability improvements
1.34
May 11, 2024
Added language adjustments
1.33
May 3, 2024
Extended agent initiated exceptions
Price History of WFM Buddy
Description of WFM Buddy
WFM Buddy brings the Agent capabilities from Genesys Workforce Management to your mobile device. WFM Buddy provides you with access whenever you need it, and wherever you are.
Sit back and relax as WFM Buddy helps you control your work&life balance:
- have instant access to your work schedule, and be notified on changes to your schedule
- share your work preferences, or request for changes to the schedule
- agree to work some overtime, when you want to
- request for time-off, check your time-off balance, and see the status of your pending requests
- trade shifts with your colleagues, and check on the status of pending trade requests
- reach out to the planning team, or your supervisor
Your access to WFM Buddy is enabled by your Genesys Workforce Management system administrator.
Some features might be disabled by your Genesys Workforce Management system administrator.
We hope you will enjoy using WFM Buddy!
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WFM Buddy: FAQ
Can WFM Buddy be used on an iPad?
No, WFM Buddy does not have support for iPad devices.
Who released the app?
Prime Contact Software Solutions BV launched the WFM Buddy app.
What is the lowest iOS version that WFM Buddy can run on?
Your iOS device should have iOS 14.0 or later installed to run the app.
How does the app rank among users?
Currently, there are no user ratings available for WFM Buddy.
What is the category of the WFM Buddy app?
Wfm Buddy Relates To The Productivity App Genre.
Which is the latest version of WFM Buddy?
1.42 is the current version of WFM Buddy.
What is the release date of the most recent WFM Buddy update?
WFM Buddy updated its app on December 1, 2024.
What was the release date of the app?
The release date of the app was February 5, 2023.
What is the recommended age for the WFM Buddy app?
This app is rated for ages 4 and up, and contains only family-friendly content.
What languages are available on WFM Buddy?
The following list of languages is supported by the WFM Buddy app: English.
Does Apple Arcade provide access to WFM Buddy for its subscribers?
No, WFM Buddy is not featured on Apple Arcade.
Can users make in-app purchases in WFM Buddy?
Unfortunately, users cannot make in-app purchases within WFM Buddy.
Does WFM Buddy provide support for Apple Vision Pro?
No, WFM Buddy does not provide support for Apple Vision Pro.
Are users exposed to ads in WFM Buddy?
No, users are not exposed to ads in WFM Buddy.