WFM Buddy

Genesys WEM&WFM smartphone app

Business

Productivity

Free

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Rating summary

Details about WFM Buddy

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

July 29, 2021
August 27, 2024
14.0+
4+
39.79MB
iPhone, iPod
English

Developer of WFM Buddy

Prime Contact Software Solutions BV

⭐️0 / 5

Rating↘︎

🙌0

Ratings

📼10 scs

Media↘︎

📦~ in 3 weeks

Updates frequency↘︎

🗣❌ unsupported

Your locale

Versions
Price History
Description
FAQ

Version History of WFM Buddy

1.38

August 15, 2024

Minor enhancements on schedule view

1.37

July 23, 2024

Added WEM support

1.36

June 25, 2024

Minor fixes

1.35

May 14, 2024

Multiple usability improvements

1.34

May 11, 2024

Added language adjustments

1.33

May 3, 2024

Extended agent initiated exceptions

1.32

April 30, 2024

Small fix

1.31

April 24, 2024

Added support for custom headers

1.30

November 20, 2023

Updated support for iOS 17 and added support for conditional access.

1.29

February 5, 2023

Updated Finnish language support.

Price History of WFM Buddy

Description of WFM Buddy

WFM Buddy brings the Agent capabilities from Genesys Workforce Management to your mobile device. WFM Buddy provides you with access whenever you need it, and wherever you are. Sit back and relax as WFM Buddy helps you control your work&life balance: - have instant access to your work schedule, and be notified on changes to your schedule - share your work preferences, or request for changes to the schedule - agree to work some overtime, when you want to - request for time-off, check your time-off balance, and see the status of your pending requests - trade shifts with your colleagues, and check on the status of pending trade requests - reach out to the planning team, or your supervisor Your access to WFM Buddy is enabled by your Genesys Workforce Management system administrator. Some features might be disabled by your Genesys Workforce Management system administrator. We hope you will enjoy using WFM Buddy!

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