uTest User Reviews

Applause App Quality, Inc.

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Incompetent staff

I have brought up an issue I have been having to one of their staff members, and rather than presenting me with a solution to the problem, like sending an email back stating that he will look into it and see what’s going on and get back me at an early convenience, or just send me the information of when and where the project will be starting or how I can participate, he has continued to present the same problem to me, without solution. I’m very annoyed, and also, wondering how people like this have jobs. The level of incompetence is absolutely baffling to me. And if he’s doing this on purpose, to frustrate me, I would highly advise him to focus more on his career and how to better himself, rather than being a nuisance to me, because I refuse to believe someone is THIS STUPID.

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Taylor1572717

6 months ago

Disregard

This app are trying to play more games like cheating with the work for employees

For first time for 3-4 test they pay correctly then latter on all the test which all you do will be rejected by saying rubbish things

If you go with TTl reporting such activities they just terminate your account without any explanation

So I personally recommend not to go with it

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manu1601

2 years ago

About as bad as their website

It is hard to say which one is worse though…

Misurable Boy

2 years ago

Response from developer

Hi, We are unclear on what is not working for you within the app. It will be great if you can visit support.uTest.com and submit a support request with your concerns. We will try our best to help you out. Happy Testing, Aishwarya

Please, bring the notifications sound back!!

I only use this app only to receive notifications because everything else is much easier to do on web/mweb. However, build 1.11.0 doesn’t have any notification sounds so the app is useless. The previous build duplicated notifications which was pretty annoying but not having a sound on notifications - the only helpful feature in the app when other features cannot even be compared with web - this is something! Very disappointed :(

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asyasha):!:!:!

3 years ago

Response from developer

Hello Asyasha, We never want our testers to face this kind of issue! However, we are unable to reproduce the notification sound issue. Can you please check the notifications settings and maybe reinstall the uTest app? If that doesn't work, please visit support.uTest.com and submit a support request. We will try our best to help you out. Happy Testing, Rahit

Not usable. Keeps popping up errors.

Many issues:

- the app consistently pops up "network error" messages (doesn't matter whether on Wifi or cellular network, only this app complains) making it almost impossible to open a test case: acknowledging it reloads the main page.

- issue templates are not supported

- the messaging does not refresh properly messages nor the message notification icon. If you get a message, reply to it then close the window, the notification icon will stay red (unread messages) and if you click on it you will see the message received but not your own response.

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Sean45338733

3 years ago

Response from developer

Hi Sean, We are very sorry for the inconvenience you faced. The network error could be a temporary issue. If you're still facing the problem, please get in touch with us by raising a support ticket at https://help.uTest.com/contact-support. Nonetheless, we will forward it to the concerned team and make sure this doesn't happen in the future. Also, thanks a lot for your helpful feedback. We're constantly improving the app; please keep the app updated for the best experience. Happy Testing, Rahit

Sign up / log in

This app desperately needs to be tested! Once I signed up it redirected me to sign up page again. Tried it 3 times. Does it again and again. No email confirmation about creating an account. Can’t log in, not even sure if I created it. Tried “forgot the password” button and it gives me an error.

Lilyrockstarr

3 years ago

Response from developer

Hi Lily, That's not the experience we want our testers to have. Did you report this issue to our support team on uTest? If so we could look for your ticket so we can troubleshoot with you via email and learn more about the device you are using. That will allow our team to look into the issue! If you haven't yet reported the issue, we would be grateful if you could do so here: http://help.utest.com/contact-support If you're still having trouble signing up using the app, please try signing up through our website by visiting https://www.uTest.com and clicking on the ""Join Today"" button. If this resolves your issue, we would appreciate it if you could take a moment to update your review! Happy Testing, Aishwarya

Sometimes works, other times doesn’t

Sometimes this app works as it states, but more often than not it doesn’t show my invitations or my active tests. I would also hope in the future they also show the projects board.

BaconCat02

3 years ago

Response from developer

Hi Usmud, That's frustrating! Thank you for letting us know. Have you reported this issue to our support team yet so they can investigate? We are constantly working on improving the app, making it more reliable and helpful for our testers, and your issue reports can improve the app for other testers! http://help.utest.com/contact-support We appreciate your feedback about the Projects Board - we hope to have it included in the app in the coming year! Happy Testing, Aishwarya

Feeling buggy

It’s a great app but some things don’t seem to work. Like it’s not possible to click on the acknowledge button for announcements

Jochem.degraaf

4 years ago

Scam

Its doesn't work! Scam 🤦‍♂️

axeljitsu

4 years ago

User friendly

I am using this app almost every day since it’s beta release. It’s very user friendly and notifications made my day especially when my test case or bugs been approved.

At times I have observed a slightly latency especially when there are multiple links referring to some excel files or any other pages; but overall I am happy with the usage.

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Naveedw