Cérge

Cérge

Cérge

Rating summary

Details about Cérge

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • September 17, 2020
  • September 19, 2024
  • 12.0+
  • 4+
  • 61.31MB
  • iPhone, iPod
  • English

Features

Developer of Cérge

🙌0
Ratings
🗣❌ unsupported
Your locale

Version History of Cérge

1.9

May 22, 2024

Bug fixes and performance improvements.

1.8

April 16, 2024

Update capability to select and share wheelchair make and model, along with accessory drive units and battery types to support Accessible Tourism by airport & airplane.

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1.7

February 28, 2024

Bug fix to show all available participating venues and stores across Australia and New Zealand.

1.6

February 15, 2024

Allowing the ability to peruse and review the accessible features of participating venues without signing up or logging in. To gain confidence that venue is accessible for you. Once comfortable how the Cérge app works, then create a profile to notify a business of your arrival and ensure an empathetic experience.

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1.5

January 18, 2024

Introduce NEW Access & Inclusion tools to support community participation. Each venue listed now also includes a 360degree Virtual Tour, Audio Guide, Keyword Signboard and digital Communication Board. Ongoing performance improvements to venue and image load times.

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1.4

January 10, 2024

Introduce NEW Access & Inclusion tools to support community participation. Each venue listed now also includes a 360degree Virtual Tour, Audio Guide, Keyword Signboard and digital Communication Board. Ongoing performance improvements to venue and image load times.

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1.3

November 24, 2023

App user experience update to simplify Search & Favourite screens. Improvements to app performance and image loading speeds.

9.8

June 2, 2023

Cérge app performance issue update. Improvement to the speed to load the app screens, and presenting in-app imagery.

9.7

April 12, 2023

1. Cérge LiveChat. Real time customer in-app support. Chat to a real person for support using our app or connecting with staff at a participating business. 2. Cérge Visual Stories. In depth visual guides, sensory guides and venue descriptions to support preparing to visit a venue, especially for the first time. 3. Alt text incorporated across all venue imagery.

More

9.6

July 23, 2022

- Major react native library upgrade. Near complete rebuild of the entire app leading to enhancements for improved usability with sign up, daily operation of the app and faster future development. - Important updates in this release include Transgender and non-mandatory gender selection. - Enhancements to selecting geolocation settings to ensure optimal customer experience.

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Price History of Cérge

Description of Cérge

Cerge is an Assistive Technology app for individuals with disability to receive personalised customer service from businesses they trust. As a customer, an individual with disability faces fear, anxiety, and discrimination everyday. Disabilities are unique per person & 71% are invisible making it impossible to train & educate service staff how to provide empathetic customer service for all situations. When asked, people with disabilities say that between 75% – 80% of their customer experiences are failures. The Cerge mission is to reduce the fear, anxiety and discrimination individuals with disability endure as customers. What would you wish service staff knew about you, so when you arrive as their customer the experience is warm, welcoming and amazing? If you had a personal assistant that could race ahead of you into a store and give the service staff a quick heads up about you, what would you instruct your assistant to tell them? How could that change your life? This is Cérge. He is your own personal digital concierge and you are his boss. Cérge is an app for people with disability to control with who, where and when you share your customer service preferences in exchange for personalised customer service. And in case the service was not up to scratch then leave a rating and review of their Accessible Customer Service so service staff can get better next time you visit. Through Cérge you will be able to communicate from your app directly to service staff via their Point of Sale systems. With this information service staff will be able to provide you with personalised and empathetic customer service. There are so many examples of how a little empathy can revolutionise the customer service experience for individuals with disability. For example, if you have a brain injury or PTSD then you may want an extra minute or two to feel comfortable and settled when you arrive at the shops before the barrage of questions start. Or if you have a visible disability then being spoken to in a loud and slow manner by staff that have no idea about disability, is offensive. Download the Cerge app and give it a go. And please tell your favourite stores to get onboard to ensure you get personalised customer service everywhere you go. We want everyone to have great experiences everyday and mindful of the challenges you or your friends and family face. Have a great day. Team Cérge
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Cérge: FAQ

Is Cérge compatible with the iPad?

No, there is no iPad version available for Cérge.

Who released the app?

The app was developed by Cerge PTY LTD.

What is the minimum iOS version supported by Cérge?

Your iOS device should have iOS 12.0 or later installed to run the app.

What user rating does the Cérge app have?

The Cérge app doesn’t have enough ratings and reviews yet.

What genre is the Cérge app?

The App Category Of Cérge Is Lifestyle.

What Cérge application version is the latest one?

1.9 is the most recent version of Cérge.

What is the release date of the most recent Cérge update?

The latest Cérge update was released on September 19, 2024.

What was the release date of the app?

The Cérge app originally came out on February 6, 2023.

What content advisory rating does Cérge have?

Cérge doesn’t contain potentially objectionable material and is rated Cerge PTY LTD.

What are the languages supported by the Cérge app?

Currently, Cérge supports English.

Is Cérge included in the roster of games on Apple Arcade?

No, Cérge is not on Apple Arcade.

Does Cérge support in-app purchases?

No, Cérge does not support in-app purchases.

Is Cérge designed for Apple Vision Pro integration?

Sorry, Cérge is not designed for integration with Apple Vision Pro.

Does Cérge use ad-based monetization?

No, Cérge does not use ad-based monetization.

Screenshots of Cérge

iphone

Alternatives to Cérge

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