I’m one of the top three players on the Skillz Pyramid game. I’m in the top ten of Yatzy (but I only played that one for a month). And I’ve had my fair share of experience with their main game: solitaire cube. But that one has so many players that I kind of gave up shortly after I played it. Pyramid was the one that sucked me in because of the chat feature and the fact that I actually made some life long friends on there. But the rules and shadiness is the same across all their platforms.
They will work against you if you contact them. They’ll go OUT OF THEIR WAY to make you look and sound crazy if you have a legitimate complaint. Even when you actually ask them (even beg them — which I did) to not copy paste their scripted responses about how “skills matching” works, they will literally without fail still copy paste the same response. It’s actually hilarious and obviously infuriating when you’re trying to address a legitimate issue.
They’ll do everything in their power to ensure you don’t actually withdraw any money. Any trophies you work hard to achieve and get? Trust me, you’re spending money to get fake cash. It’s not cash you can actually withdraw.
Since I started playing Skillz games about a year ago, I have made 8 actual friends through their apps. That’s the positive. 6 of those friends — all top ten players — have left the apps due to the very same issues I’m mentioning here. Again: THESE PEOPLE WERE TOP PLAYERS.
They have certain players who literally are the only players that get matched to you. This one time, a player got matched to me 47 actual times LITERALLY and when I tried to address this, they sent me their copy pasted response about how Skillz and skills matching works. Oddly enough — and many players have pointed this out in their chat feature but their comments tend to be oddly deleted fast (I have the screenshots of course) — the player that you keep getting who keeps defeating you 90% of the time only shows up among the live players. Never once does this player actually show up in the games that you have pending. Coincidence? Give me a break. After months and THOUSANDS of games, the fact that 70% of my games are with this one user in my preferred $5s and he/she only shows up when I’m live-matched but never ever in any of the pending games is not a coincidence.
Really though? Joke’s on me. I spent thousands on this thing because of the “support” assuring and reassuring me that they appreciate the feedback and that they’ll look into it but never actually doing anything about it.
And now they started to claim that my aborted games were aborted by me as if that’s even possible. It literally isn’t. Try the app for even a minute and you’ll see that it’s impossible to abort a game. If you’re stuck, you have the option to submit the results. The fact that pressing “submit” results in the app crashing should never ever be blamed on the player and they blame the player a lot. I have fibre optic internet and 5G on my iPhone 12 Pro Max. I only play their games when I’m home and connected to wifi. Everything (my phone and the apps) are fully updated. But they blame it on my connection and don’t refund my games.
They will never ever work in your favour. They will do everything in their power to prove that it’s your fault no matter what. There is literally NOTHING you can say that will convince them that it may be a mistake on their end. Ever. Truly ever. They’ll sugar coat their response to make you feel better about messing up even though you didn’t mess up at all. And they’re unbelievably good at it.
60% of each game goes to them. Their “skill matching” system means you’re *technically* supposed to be matched to players who are equally as good as you. Let’s say that’s true (it isn’t). That would still be incredibly dumb. Think about it. If you and your opponent are supposed to be equals, that means that if you win 50% of the time to them, you STILL lose because Skillz gets 60%. Their skill matching system is beyond flawed because it’s impossible to actually beat. IF (and that’s a big “if”) it’s indeed true that you’re matched with better players the better you get at the game, you’re still doomed to lose. But then when you get really good (which I did, having been one of the top 3 players in pyramid) you’re suddenly matched with a mystery player who only shows up in games you’re matched live but never ever when you have games pending. This “person” mysteriously stays silent, never participated in anything (chat, DMs, friend requests, challenges etc). I’ve never been one to wear a tin foil hat — I’m pro vaccines, anti orange head, reptilians aren’t a thing etc — but when you play thousands (tens of thousands in fact) of games on a single app, trust me, this stuff is no longer a conspiracy. It’s simply a very evident truth.
Don’t do it. Don’t get sucked in. Move on. There are better things out there that you can play. You’re doomed to lose here and I’d hate to see more people make the same mistake that I unfortunately made.
Sincerely,
“Frejasdottir”
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