Not sure what faithful means as in autocorrect. However, I’ve been witness to some really interesting stories on Faithfi. A.I. doesn’t have jurisdiction over this case. Do you remember where this started? In Raleigh, North Carolina; in the United States Of America.
While not well known like some others, this app is a true “diamond in the rough.” It offers everything I was looking for: automatic bank sync, envelope flexibility, not too many rules/forcing you into a system, planning, monthly rollovers (including negative balances), and active development. I tried at least a dozen other budgeting apps and nothing else could match this gem. Try it out, you won’t be disappointed!
Difficult to manage : not user friendly / nothing is free! These guys know this! Gotta buy a subscription after they say “it’s free”
It seems like some accounts work and others don't. Some constantly need to be reconnected, and even then the transactions don't show up. Almost ready to quit using it and go back to manual entry on a different app. Customer service is nice, but it takes forever for them to solve the problems. Won't be recommending it now!
Developer Response
We’re so sorry to hear about your experience. Our support team works with our third party account aggregation service to ensure stable, secure, and consistent connections to financial institutions. We apologize for the time it is taking to resolve the problems with your financial institutions. Please contact us at support@faithfi.com so our team can better address any other issues you are experiencing. It’s advertised as a free site but to use the services like linking your account you have to pay $6.99 a month. I was optimistic but ended up being disappointed!
Developer Response
We apologize for any confusion! The app is free if you want to use the manual money management features of the app and it also gives you free access to our financial content and community discussions. The monthly subscription provides enhanced functionality such as secure bank connections. If you have any questions please contact us at support@faithfi.com. My wife and I used this application for a year and were not pleased with how it worked.
To use a credit card is difficult in this app. The method we had to use required us to take two steps to move money from our checking account to pay the credit card.
Splitting transactions is difficult too. After you enter the transaction from the store and need to split it among different categories is challenging. Should be able to split the transactions on the initial entry and not have to go back into the transaction to split the transaction after it is entered.
Reconciling accounts is challenging. If you have a spit transaction, you must add up all the transactions for that store then compare it with the transaction record from the bank/credit card. For example, you go to the store to buy some groceries, an article of clothing, and some cleaning supplies. You would have three different entries in Money Wise that you would have to add their totals to make sure the store’s transaction was correct.
Reconciling accounts is difficult. I balance all account twice/month to ensure that there are not any fraudulent charges on my accounts. Very rarely does the bank/credit card balance with what is in Money Wise. Even after I make a manual correction, the amount will be off again in two weeks. Sometimes, Money Wise will duplicate the transaction requiring me to dig through my history to find it because the balances are not correct.
I am a fan of the envelope system and have used it for years. I really wanted this application to work and to support this company but it creates hours of extra work each month to keep the balances correct.
I hope these issues can be addressed and corrected.
Developer Response
We’re so sorry to hear about the problems you experienced with the app. Our team is working everyday to continuously improve the app and make it easier to use. We’d love the opportunity to resolve some of these issues for you if you could please email us at support@moneywise.org. We look forward to helping any way we can.This app is so great! It is so simple and yet works so well. What a great idea. Everyone needs this app. 🙂
Developer Response
Thank you for this review! We are so happy to hear you’ve enjoyed the app. Please let us know if there is anything else we can do to help support you on your stewardship journey. I’m Christian, I also like to support Christian based business. Money wise is one of them, and it’s an awesome app to keep my budget works, simple, easy, effective
One of the best things I love about MoneyWise is that their help tech team is fantastic. They get back to you right away and know exactly how to be of assistance. I was a very long time member of a similar envelope system and they would literally take weeks or months to fix the problem. Finally, I said, “Enough!” I am so thankful for the blessing of MoneyWise and would encourage anyone to give it a try!!
I have been looking for an app just like this for a long time. I love that it offers different ways to set up your budget. You can use the envelope system or you can do your budget based on a monthly basis. It is intuitive to use and if you pay the five dollars a month you can download all your transactions and have them available to put into your budget very easily! I highly recommend.
One thing I wish budgeting apps would incorporate is a biweekly budgeting system. So that you can allocate your expenses to one of your paychecks and then you’ll have money to allocate to the other paycheck during the month.
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