Successware Mobile User Reviews

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Leave a Review Successware Mobile
  • Works great & simple to use

    I love this mobile app compared to others. It’s super easy to use and train new employees on. Has everything you need in the field at your fingertips. They also just added dark mode and new KPI dashboards for my techs on the home screen. Happy we switched to Successware!
  • Outdated technology

    I was “force” to use succcessware software when I sign up into authority brand. The apps is absolutely terrible to use managed and UX/UI is create by kindergarten. The main software is host under advance 2000, it’s a VPC running Successware, and it send the message to the apps. In case if you are thinking about signing it up for your home service, looks elsewhere.
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  • Not ideal

    App always crashes doesn’t refresh or reboot
  • REFRESH BUTTON

    Why can’t app developers add a refresh/reboot button to this app. It is frustrating to have app closed and opened again and again and again to have work orders updated or especially the first thing in AM when I am getting to work I have to close app completely and load it again to have my screen updated.
    Please, please, please
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  • Bad app

    System is always down . At least once a month . Customer is always waiting on me because of lag of app not working or down . Collecting payment is always a problem with the app takes for ever.
    Bad for my service work . Unfortunate my company is too cheap so we use this cheap app .
    Hope one day we can improve .
    Whole office has to shut down because app doesn’t work bunch of time and money wasted .
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  • No history

    You should be able to go back and see your history for follow up calls that didn’t close. And you should be able to see your times for the day. Wish our company would go back to service titan. This app doesn’t even compare to service titan. Spend the few extra dollars and get the good service tech app. Go service titan
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  • New update

    Not a fan of the new update, removing the ability to view your schedule is the worst idea you guys could’ve come up with, fix it!!!
  • Confusing and crashing

    The app is really confusing and would not load things correctly. Got a blank page all the time
  • Review

    I would suggest an bigger signature box for the elderly customer that doesn’t fully know where to sign an dark signature box. For us tech local parts store stock vs us having to call around and help save time on repairs
  • Keeps Improving

    Mobile App keeps getting better along with SuccessWare - Very powerful software with accurate financials in the background. Not as pricey as other “on the surface fancy’ apps. A complete package.

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