IAP is (still) broken
Edit: per dev comment, I updated past the Platinum Pass fix. I’m still broken and have banner ads, etc, even after restore purchases and a rebuy dialog (you already have this, get for free?) confirms I have the IAP already.
Even when this bug is fixed, five stars isn’t coming until email support is in place. You can’t take people’s money—even $2—and expect them to follow your insta for support. That’s not professional, especially when you apparently don’t prioritize testing the paid feature before shipping.
Original:
I paid for the $1.99 Platinum Pass, but the game doesn’t recognize it. I still get Google banner ads, as well as the full page ones between rounds. I’ve attempted to restore and “rebuy” multiple times, and have rebooted the phone, but the game still acts like the IAP hasn’t been purchased.
Unfortunately, the dev only posts an Instagram contact address on their website, which I’m not interested in joining, rather than an email address anyone can use. This leaves me without any way to get support, and I’ll have to pursue a refund instead. CV
Even when this bug is fixed, five stars isn’t coming until email support is in place. You can’t take people’s money—even $2—and expect them to follow your insta for support. That’s not professional, especially when you apparently don’t prioritize testing the paid feature before shipping.
Original:
I paid for the $1.99 Platinum Pass, but the game doesn’t recognize it. I still get Google banner ads, as well as the full page ones between rounds. I’ve attempted to restore and “rebuy” multiple times, and have rebooted the phone, but the game still acts like the IAP hasn’t been purchased.
Unfortunately, the dev only posts an Instagram contact address on their website, which I’m not interested in joining, rather than an email address anyone can use. This leaves me without any way to get support, and I’ll have to pursue a refund instead. CV
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Response from developer
Hi, sorry about the bug. It has been fixed in the latest update. Please check the version 2.1.1 🙃 P.S. Now you can now change your review properly (1⭐ -> 5⭐) Update: Thanks for the feedback; it's very valuable to us. Please click on the "restore purchases" button in the menu - everything should work now (no app update required). Regarding email, thanks again for the feedback. We've added an email button on our website, and we will also add it to the app in the next update. We truly appreciate your feedback! You can leave me your contact on any social platform or via email at contact.kkapps@gmail.com, and I’ll send you a free in-game gift when my next game launches.
