Leave a Review Kids Jigsaw Puzzle Game
Robbers, be aware
They will induce you pay several thing or pay for the same things several times. You can not reach them after that.Arrrrrbbbb
Developer Response
Dear Valued Customer! Thanks for taking the time to review our app. We are so sorry for such an unfortunate experience. We want to make things right and inform you that chargers can be applied only after the customer's confirmation. It would be much appreciated if you could contact us at the help@keiki.app email address. So we can address your concerns and hopefully correct your unfortunate opinion. Looking forward to hearing from you!Scam
Cant cancel my subscription. Charging $49 a month and no way to cancel.. dont subscribe.mjmsdsd
Developer Response
Dear Valued Customer! Thank you for leaving a comment for us! We are truly sorry to hear that you have such an opinion about our product! We want to make things right and inform you that chargers can be applied only after the customer's confirmation. If you have any future questions, please do not hesitate to contact our support team at help@keiki.app! We will be glad to investigate your case and provide an accurate resolution. Looking forward to hearing from you!Thumbs down
Not recommended I think there is more effective apps for children learning. The app doesn’t give you access to the profile they advertise. This app was terribleFB6si15
Developer Response
Dear Valued Customer! Thank you for updating your review! We regret to hear that you've faced some technical matters while using our app. If you are experiencing technical issues, please contact our Customer Support Team at support@keiki.app who is standing by and ready to assist you! We're looking forward to hearing from you!Caught in an automatic payment and can’t cancel
DON’T DO ITWalkathon84
Developer Response
Dear Valued Customer! Thanks for reaching out! From the comment, it is a bit hard to pinpoint the source of such an opinion about our product. It would be much appreciated if you could contact us at the help@keiki.app email address. So we can address your concerns and hopefully correct your unfortunate opinion. Looking forward to hearing from you! Have a nice day!:)Scam
I’m being charged for this and I don’t even know how this was signed up there’s nowhere to find this to cancel it do not do it peoplemrsJewelz63
Developer Response
Dear Valued Customer! Thanks for reaching out! We are sorry to hear about your experience. We want to pay your attention that all charges are applied with the customer's permission. However, we want to take a closer look into your situation. Please contact us at the support@keiki.app email address. We are always standing by and ready to help you. Have a lovely day!Charged without consent!
I downloaded the app and then eventually deleted it. However, just noticed a charge on my credit card. I never agreed to any charges. I will be reaching out to get the charges reversed. This is unacceptable!NMQC007
Thumbs down
Not recommended I think there is more effective apps for children learning. The app doesn’t give you access to the profile they advertise.Developer Response
Dear Valued Customer! We appreciate your feedback, thank you for using our app and sharing your experience. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at the support@keiki.app and we will get back to you promptly. Hope to hearing back from you soon! Thank you for using Jigsaw Puzzle!Not connecting to subscription
App is not recognizing my login associated with its my accountCaityStacks
Developer Response
Dear Valued Customer! Thank you for bringing the situation to our attention. If you are experiencing technical issues with the app, please reach out to us at the support@keiki.app and our support team would be happy to look into it for you. Look forward to hearing from you. Have a wonderful day!Fraud
I signed up for free trail using my card. Later I removed my card info still they charged me 30usd without my consent. Refund my money.😡😡Tahera_bd_89
Developer Response
Dear Valued Customer! Thank you for leaving a comment for us! We are truly sorry to hear that you have such an opinion about our product! We want to make things right and inform you that chargers can be applied only after the customer's confirmation. If you have any future questions, please do not hesitate to contact our support team at the support@keiki.app email address! We will be glad to investigate your case and provide an accurate resolution. Looking forward to hearing from you! Have a lovely day!Audrey
I want to lie to you and I want you audreyatwta
Developer Response
Hello! Thank you very much for your 5-star review! If there is anything we can do for you, just let us know at support@keiki.app! We are continuously working on adding more features to our app to make your experience better. Best regards, Keiki Puzzle Team
