Leave a Review CTEK App
Rubbish app
This app is rubbish it’s hard to set up and terrible to open someone said the worst app ever and would have to agree absolute rubbish I have already deleted it how can Victron get it so right and this company be so badspirit stuffed
Poor bluetooth connection
The app will not longer connect to my CTEK CS ONE. I have tried deleting the app and reinstalling it.Wicked246
Developer Response
Hello! Please contact us using our contact form on ctek.com so we can troubleshoot and take a closer look at what it might be. Sincerely, CTEK SupportOkay first attempt… leaves user wanting more
Manual data entry for username and password feels outdated. Would like to see migration to utilise FaceID on IOS.
Would like to see more information on the charging screen; any stats that at be available would help to make this product feel more ‘smart’.
I’ve actually suffered two defective batteries due to an alternator overcharging issue. Would be nice if the app could tell me a little more info about the damage… if at all feasible.
Login issue is the main thing that stops me using this product more regularly vs a competitor plug and play ‘dumb’ charger. Dated 29/09/2023Show lessCheery Lord of Huge Meadow
Developer Response
Hi! Thank you for reaching out! We appreciate your feedback. The product is continously being developed and new features will be added in the future. Should you need further information or troubleshooting assistance, please contact us at support@ctek.com and we will be happy to help you. Best regards, CTEK SupportCan’t create account with own password
The worst app ever! You even can’t create account with your own password! I created with strong password however now I can’t login!Tomas-8
Developer Response
Hi! Thanks for reaching out! We are sorry to hear you are experiencing difficulties. Please contact us at support@ctek.com where we will be able to provide more information to your query, and help troubleshoot any further problems you may have. Best regards, CTEK SupportApp is a Nonsense
Why the hell do I need to have an account and login to the app over the Internet (!!) just to use 12V car/motorbike battery charger, connected via Bluetooth?Roman Gorshunov
Developer Response
Hi! Thanks for reaching out! Please contact us at support@ctek.com and we will be able to provide more information to your query, and help troubleshoot any further problems you may be experiencing. Best regards, CTEK IoTWorks with older iPhone but not 12 onwards
You can’t get past the first screen upon installation as the “next” button fails to appear. Renders the entire thing useless!Mrdelmonti
Developer Response
Hi! Thank you for reaching out! We are sorry for your problems, please update your app to the latest version. If you have further problems, contact us at support@ctek.com and we will help you troubleshoot. Best regards, CTEK IoT
