Horrible!!!!
I’m losing a major customer because signing in to identity enterprise and managing users is a nightmare!!! I can’t get super admins logged in and the mfa with the verify app is not working. The owner who has $50,000 invested can’t even see his own cameras. Then when I finally got it working for one of his employees they can’t use the “warp” feature on the AI-360 cameras which makes them worthless. I hate this app.
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Response from developer
Hi, we apologize for the unsatisfactory experience. The dewarp feature for AI 360 cameras is still being worked on in the Identity Enterprise mobile app by our developers. To help us better understand the log in issue your client is experiencing and provide assistance, please contact us at uid.support@ui.com and describe the issue. Our escalation team will reply to you within one business day.
