GPS Track Services User Reviews

GPS Track Services
GPS Track Services
Positioning Universal Inc

Top reviews

Terrible

My credentials just disappeared. Can’t log into the app anymore and when I try forgot password it says that my email doesn’t exist

Pretty lousy app for the $$$ Porsche charges for the device

Like many others, I was strongarmed into purchasing this product with a new Porsche automobile. I hope my car is never stolen, requiring me to try to use this app; it's clunky, glitchy, not user friendly. Hard to understand a fine product like Porsche even putting their name behind something like this; feels like a rather large waste of money. Imagine spending $1000-1500 dollars or more for some other app on one of your devices that doesn't deliver on its promise; ugh.
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Not accurate

Most of the time the gps is not accurate and doesn’t update real time. The other issue just recently with the latest update is the vehicle history. It is no longer on the app.

App is clunky

The app acts like a regular web page, which makes it clunky to use on an iPhone . Vehicle history will only show the first two entries. I can’t scroll down even though I can see there is more to view. The screen just shakes and glitches. Poorly designed interface.

Excellent Customer Service!

If I’ve ever had a question or problem CJ has helped me right away. You won’t find better customer service anywhere else! Thank you!

Outdated to say the least

This app is absolutely horrible. This must have been made during the time of when Oregon trail game came out. Will not link your phone to the app. All the features are hours, if not days late. What’s the point of having a gps to locate and prevent theft if it don’t work. Customer service told me the app is their basic model. But they don’t have an alternative. Don’t buy guardian gps or download this app
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Good Service- Not so good app

Excellent tracking system, but I just saved a bookmark- added to homescreen the website because the app is severely outdated! Has some nice report features but they don’t work.

A bit clunky

The service is good and worth the cost to protect your car. However the APP is not well designed. It has a dated look with an interface that is clumsy and limited. Time to redesign to bring this to current standards.

Useless crap

I use this to connect with my Guard Dawg GPS. I’ve been working with for months with Guard Dawg as the middleman and the quality has gradually gotten worse. Every time one thing got fixed something else broke. And Positioning Universal were a nightmare to work with. They misled Guard Dawg about fixing features and went weeks without communicating.

Currently, the two principle security features, Theft Fence and Starter Disable, don’t work at all and the zone alerts are always giving false alarms.

This software is unusable and the company behind it is unprofessional and unresponsive. Stay away from them and any hardware that uses their app!
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GOT MY CAR BACK

10 minutes from the time I had called the cops and I was at my car. It was across the street from the address it said but I literally just had to look across the street. Best money I’ve ever spent.

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