Cross User Reviews

Reviews Summary

Top reviews

Too many ads

In this app I paid for credits and even though I clicked on them they don’t show up. I love the app but they want you to watch advertisements for one credit to color the picture even though they don’t give you your daily credits for being a vip. Otherwise I don’t mind watching the few ads to make up to finish coloring the picture. I have the same app on my phone they give me abundant credits for being vip.
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Absolutely ridiculous update

You cannot even play the game anymore it is so stupid. Adverts popping up literally every 5 seconds, won’t let you cross them off, then you’ve got videos playing every 30 seconds when it used to just be at the 20%\40% intervals etc. I really enjoyed this game and used to play at least twice a day. Will be deleting if it doesn’t get fixed
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Response from developer

Thank you very much for your review concerning our game. We are always collecting user feedback and emails that we can apply with updates. The user-friendliness of the game is a priority for us and something we will continue to improve.

Too many ads

I don’t know why the developers have done this, but suddenly after the update they now have ads popping up every minute, plus ads at the bottom of the screen now expanding to cover half the play screen! Prior to this I loved the app, the music is relaxing and the gameplay is great. Now however, the sheer volume of ads have made it unplayable, I’m very tempted to delete the entire app but won’t for now, in the hopes that the developers will realise what they have done and fix it.
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Response from developer

Hi, thanks for your review. The issue with the pop-up from the bottom of the screen was already fixed. Sorry for the inconveniences! If you wouldn`t mind, we`d love it if you provide us with your feedback do you still encounter such issue while playing your game?

Jittery (edited)

Edited to add: Removed stars as developers answer proved they didn’t really read the review. The solution provided has nothing to do with the issue. Issue is when I MANUALLY move the page to an area I want to work on.. when I release the page jumps down or up several lines. Page doesn’t stay where I placed it. After several attempts it will finally stay where I want it too.

Love the game. Have purchased to end adds. This game does have one very annoying issue. I move the stitching to an area I want to work on and when I let my fingers go from the adjustment, it bounces over. It does this over and over and over. Very annoying to the point of almost stop playing. Would be five stars if this wasn’t happening.
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Response from developer

Dear Player, In order to prevent the screen from moving, you can activate 'Lock' by pressing on the Padlock sign and turn it off by pressing on it too. Also, you can set up Draw Mode by pressing on 'Settings' in the in-game menu. This option helps you to use two fingers to move on/swipe the canvas. Hope this information was useful for you!

Have to pay to have some thing to do

Have to pay.

Response from developer

Thank you for providing your valuable feedback. Our game is free to download and play, however, some game items (such as boosters) can be purchased for real money. The option of making a purchase is entirely up to you. Is there something else that we could do to deserve a better rating from you?

Relax and focus

This game is so entertaining and enjoyable, if your bored or don’t know what to do, play this game.

Response from developer

We are so grateful for your kind words. Thanks for sharing your review with us!

Music

Can’t turn off the flipping music I’ve gone into settings etc turned sound off and it’s still there.
Cross-stitch is great though

Response from developer

Thank you for your feedback. We apologize for any inconvenience. Our team is actively addressing the reported issues and will release updates to improve your experience soon.

My new favourite App

I love this app. Doesn’t need much thought or brain, just very relaxing. Some good pictures to choose from, some of them not so good. Can’t get the Import feature to work, but maybe something I m not doing correctly. Providing the suppliers continue to add more good pictures I will be happy.

Response from developer

Hi, thank you for taking the time and reaching out! Please keep in mind that whenever you encounter any technical disruptions you just have to send a message to our Support team by pressing on 'Support' in the in-game menu. Looking forward to hearing back from you soon!

Painting issue

I have the same problem as the person who said they can’t paint more than 1 stitch at a time. I can’t paint at all. It’s keeps moving when I try to paint and the “block area” lock does not work properly. I have rebooted the IPad and no change. I believe this started happening after the latest update. Will there be another update to fix this? Thanks…..

The App is working properly now. Thanks!
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Response from developer

Dear Player! You can set up Draw Mode by pressing on 'Settings' in the in-game menu. This option helps you to use two fingers to move on/swipe the canvas. Also, in order to prevent the screen from moving, you can activate 'Lock' by pressing on the Padlock sign and turn it off by pressing on it too. Please don’t hesitate to provide feedback and suggestions to help us improve!

Thank you

Thank you for replying to my review and the adverts still pop up please can you have a look at this and try to get it sorted, because if you do I’ll be very grateful I would be even more grateful if you make it so there was no more apps popping up on my iPad, because I love the game and it’s one of my favourites so if you could get it sorted and get rid of all the ads I’ll rate this game 5 star.
Thank you for reading my second review and replying to my first one so quickly
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Response from developer

Hello, We are sincerely sorry for your experience. Please specify the particular moment/places of the game when the ads appear. It will help us better understand and find the best way to move forward with your request. Looking forward to hearing back from you soon!

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