Supernova Social Network User Reviews

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  • Thinking of leaving Twitter for Supernova!

    Supernova is an absolutely lovely app, a little buggy at times (crashes/doesn’t show my new posts). However, it’s in beta so I can accept a few bugs here and there.

    What does Supernova have that Twitter doesn’t?

    - Chronological order! (From what I’ve seen, it’s based on time posted when scrolling the timeline)

    - A friendly community that interacts with your posts, both comments and thank yous (likes)

    - Each profile has both a timeline and a gallery, perfect for photographers and artists

    - No subscriptions! There might be a way to help donate to help improve the app (haven’t found it yet).

    - A human moderation system
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  • i love supernova

    this app is revolutionary and really an outstanding creation, runs smoothly and does not crash. 10/10
  • UPDATE - helpful responses from developers

    Update - I’ve had a few problems with the app, particularly around sign in, and it took me some time to find a way to sort it out but things are going in the right direction. It helps to know that this is still in BETA mode. I’m back in and although it is quite slow to load images and the app sometimes crashes the content is really quite lovely and calming - if that’s what you’re looking for, then it will be right up your street. And the addition of supernova supporting charities (connected to users’ usage) is a lovely idea that attracted me to it in the first place. It was a challenge to find tech support through the website (I found one in their T&Cs) but the developers say they’re going to change that for future users so that’s promising. Things are looking up! 👏 .
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    Developer Response

    Ooh, we're sorry to hear all this Fevvvers. We can imagine it's been frustrating and we are on the case. Yes it's worth you trying to resolve. We're going to resolve and here's what we're doing. 1. You'll be hearing direct from our Founder to assure you of our attention and support and so we can address these bugs directly with you, 2. We'll provide you with your usernames, 3. We are releasing a new version of the app which solves the email issue you mention, 4. We are making constant improvements thanks to more investment. The fact is that while we are indeed a great alternative to all the other social networks, they are much bigger and better funded than us because we are a start up. The product you are using is still a 'Beta' and there will always be bugs in a Beta :) You are one of our first and therefore very precious users. You'll see a lot more variety in the ads soon too. So, yes please stick around because the best is yet to come. And, if when we've made all the improvements you mention, you would like to upgrade your rating that would be very much appreciated, as reviews like these can put folks off even long after the problems they refer to have been solved. Thank you very much and we'll be in touch 🙏
  • It’s just

    It’s just I like to be able to control what I see and who can see my post who can follow me and I notice that isn’t the case even after I put to private account
  • Amazing Concept

    This is an incredible concept, only issue is it keeps crashing
  • Can’t log in

    Created an account, but went to log into the app today and it won’t let me put in my full email address so can’t log in. Did the “revise username” thing but it only asked me to change my password not the username.

    Deleted the app.
  • Can’t even verify my account

    It keeps saying it is sending me a confirmation email which never comes. I can’t do anything on the app which is extremely frustrating. I can’t find a way to contact anyone for support either. Very disappointed so far. I am hoping they see my feedback and help me resolve the issue. I will give an update if I ever hear back from anyone. But, right now it is worthless to me
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    Developer Response

    Sorry to hear this Sxymsuk but we're definitely here to help :) if you've already checked your junk mail, please click 'Re-send validation email' (click the top right 3 dots on your Profile page and follow the list down alphabetically) and check it again. These emails can get stuck in junk and even filtered out altogether depending on the configuration of your server. We are working on a fix for this and if that's the case with you we'll enable your account directly while we fix it so you can use the app 👊 Please email us at better@go-supernova.com and include your Supernova handle if you could. Thank you 🙏
  • Great, but could be even better

    I am in able to accept invites to the group I have created. Please can you fix this, and I’ll be happy to rate at 5 stars. 👍

    Developer Response

    Thank you for the feedback Woz1867 🙏 It's almost great to hear we're almost great and we're determined to get all the way there :) We fixed that bug so could you please check again and if all good hopefully you may want to give us those 5 stars 🙌 thank you
  • I love this app

    I’ve been using supernova for about 4 weeks now, and honestly i love it. It dosent have the toxicity and pressure unlike other apps such as instagram. I think this app has big potential and i’m looking forward to future updates!
  • Do Better

    I really like this app at first but then the web server went down. Even though it was only temporary, it would have been great if there were updates on this issue on their Twitter page and there’s no email to contact them.

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