Leave a Review Monarch Rewards
Glitchy and unresponsive
Since the rewards club app went from Atlantis to Monarch it has been a horrendous experience every time I have accessed it. Regardless on how fast the WiFi or cell service the monarch app is super glitchy and unresponsive. Simple requests to view menus or additional information on a restaurant/cafe bring to a 404 error. None of the options at the bottom of the app seem to work when you press them. The last update was on 10/2020 and I can almost guarantee you that it seems to be worse than it was prior to the last update.Show lessUnSatisfiedUser2021
Confusing and useless
First of all, what kind of app has an advertisement to download the app you're already in, on EVERY page?!?!?! Is this the person's first shot at an app?? None of the subject leaves work. Half the pages aren't even finished. This really puts a bad name on a very nice hotel🤷🏽♂️. Bummer for them....Show lessBad presentation
Horrible app
Half of the time I can’t sign on because it says my email is not registered. Not worth my phone space.Semperfi831
Junk app
This app is junk, I’m on an iPhone and nothing works. I keep trying to submit my info and keeps giving wrong birthdays and rejects everything. Looks like this app is designed for a PC not a phone application.. don’t waste your time it’s junk.. doesn’t do anything, but stay frozen..CamilaTSboston
No help for screen name
You cant play games without screen name and when I put one in it says that name is already taken. I put my screen name in yesterday, today it was gone. When I tried to put it in I get a message the the name is taken, after 20 attempts I have given up, there is no way to get help. Useless app.xx***d
When it works, it’s cool
There’s nothing special about the app, very straight forward. The difficulty is opening it, it doesn’t want to upload most times when opened. They need a better designer.Lori 73
Does not work!!!
Installed, created an account. Verified with email. Signed on. But could not do anything else. !!! Would of given 0 stars if possible. Have Deleted app !!!! Stay away from this app. !!stevecab30
Dead end
I signed up and got a message saying invalid email or password. Atlantis needs to fix this but I doubt it!sushidog1951
Pretty Bad App
Can’t remember the link to my card. Says all screen names are taken. Said min bet was 1 but kept telling me I didn’t have min bet. Not real good.tparvin
Doesnt work
I created an account and got a verify email. The link on the email is broken and doesnt work so I am unable to access the app. I get a message when I click on it that says “ Sorry, we were unable to activate your account at this time. Please try again later”Mrbridgeman
