This platform offers professional mental health services, including counseling, instant support, and assessments. It also provides training for aspiring therapists and resources for understanding psychology. The app focuses on making professional psychological help accessible and trustworthy for everyone.
Reviews of 壹心理 are mixed: the Health & Fitness app is rated 4.7/5 from 344 App Store ratings. What users like most: user-friendly interface and clean design, professional and empathetic counselors. Top complaints: aggressive deletion of negative reviews and criticism, unfair complaint process with excessive privacy demands. Summarized from real user reviews.
11.0.41
October 23, 2026
服务及体验优化，愿每次陪伴都更温暖顺畅
9 issues
Video playback extremely slow and frequently freezes
Unstable voice call quality with frequent audio drops
7 requests
Ability to rate/review counselors transparently
Improved stability for international users
壹心理 is a professional mental health service platform offering a wide range of services. This includes one-on-one psychological counseling, instant emotional support, psychological assessments, and training programs for aspiring therapists. It aims to make professional psychological help accessible and trustworthy for a broad audience.
All counselors on 壹心理 undergo a rigorous five-layer screening process, including review by industry experts, with an acceptance rate of only 2%. Over 70% of counselors hold Master's or Doctoral degrees and offer services in multiple languages, ensuring a high standard of professionalism and expertise.
Yes, 壹心理 prioritizes user privacy. The app utilizes patented 'envelope encryption' technology to ensure that consultation information remains confidential throughout the process. This allows users to feel secure sharing their personal stories.
The platform covers over 300 specialized areas of psychological counseling. This includes services for personal growth, relationship and marital issues, general mental well-being, interpersonal relationships, and parent-child education, providing comprehensive support for various life challenges.
The app itself is free to download and offers various free resources like quizzes, articles, and courses. However, professional counseling sessions and specialized training programs are available through in-app purchases, providing flexible options for users to access the services they need.
