Leave a Review VPN Super Unlimited
Poor technical support
Can not connect for the last week
Trying to get help via email problem not fixedLori3846
Developer Response
Hello, sorry to hear that you had an unpleasant experience with our app. You shouldn't pay anything during the trial if you cancel within the notification period. The trial can be used only for once. We would like to investigate your case and assist you accordingly. So, please contact us at support@madduck.co.The Worst
Never ever try to this app. I got a weekly they charged me for a year and it never worked, Apple said its the developer, and I contacted the developer, never ever answered me. I wish there was a NEGATIVE star id definitely give them -1!Canelo.Alvarez
Developer Response
Hello, sorry to hear that you had an unpleasant experience with our app. You shouldn't pay anything during the trial if you cancel within the notification period. The trial can be used only for once. We would like to investigate your case and assist you accordingly. So, please contact us at support@madduck.co.Fraud
Signed up for free trial and was charged $21.54. Cancelled subscription and I want my money returned nowTx1darlin
Developer Response
Thank you for bringing this issue to our attention. We apologize for any inconvenience you have experienced. Normally you shouldn't be paying anything if you cancel within the notification period. However you can get a refund. If you do not know the refund process of Apple subscriptions, you may contact us at support@madduck.com. We can assist you with the procedure. Kind regardsI can’t get into the app
so by the title you can already tell I can’t get into the app. So what I did was I downloaded the app and started the free trial.then when the trial was over the app wouldn’t let me in. I tried deleting it and reinstalling it but it didn’t work.Pokemon FAN GOING THROUGH
Developer Response
Dear Pokemon FAN GOING THROUGH, Thank you for reaching out and sharing your experience with our app. We apologize for the inconvenience you've faced in accessing the app and the trouble you encountered after the free trial ended. We understand how frustrating this situation can be, and we'd like to assist you in resolving the issue. To address this problem, please contact our customer support team directly. You can reach them via support@madduck.com. Our support team will be able to investigate the matter further and provide you with personalized assistance to help resolve the login issue you're experiencing. We apologize for any inconvenience caused and appreciate your patience in resolving this matter. We value your feedback and are committed to providing you with a seamless experience using our app. Thank you for bringing this to our attention, and we look forward to assisting you in getting back into the app. Best regards,leaves fake ads on websites
this stupid app resorts to leaving annoying ads on the sites i use so i'm leaving this here so it hurts their reputation after wasting my time. the app itself is straight garbage and u can do better with smth like expressvpn.𝕟𝕖𝕞𝕦𝕣𝕚𝕟 (￣o￣) 𝒁𝒛𝒁
Developer Response
Dear 𝕟𝕖𝕞𝕦𝕣𝕚𝕟 (￣o￣) 𝒁𝒛𝒁, Thank you for sharing your feedback regarding our VPN app. We apologize for any inconvenience you may have experienced. We assure you that we take user feedback seriously and are committed to providing a reliable and enjoyable experience. We would like to investigate the issue you mentioned about ads on websites. Our app is designed to respect user privacy and provide a seamless browsing experience without intrusive advertisements. It's possible that the ads you encountered were not generated by our app but were instead part of the website's own advertising network. To help us resolve this issue, we kindly request that you provide us with more specific details about the websites and ads you encountered. This will enable us to investigate and address the situation appropriately. We appreciate your suggestion of using another VPN app, and while we respect your choice, we believe that our VPN app offers competitive features and performance. We continuously work to improve our services, and your feedback is invaluable in that process. If you have any further concerns or questions, please feel free to contact our support team directly at support@madduck.com. We are here to assist you and ensure your satisfaction with our app. Thank you for taking the time to share your thoughts. We value your feedback and will use it to enhance our app and provide a better experience for all our users.Not anymore
At first it was free for about a month but not it’s making me start a free trial and not letting me take the trail picture of my screen unless I close the app!!!_Idk_.
Developer Response
Hello, sorry to see your review. Our app doesn't offer one month free trial. You must be mixing it with another app. You can reach out to us directly at support@madduck.com for further assistance.SecretNet
App said it was free for 3 days. My card was charged immediately. I want it refunded.brendajames55748
Developer Response
Hello, our app offers a 3 day free trial period. You shouldn't get charged if cancelled within the notification period. If you still need any assistance about the refund procedure, please contact us at support@madduck.com.No trial period
Can’t try it out without committing to monthly or annual subscription. Big nope.chloe_666
Developer Response
Hello, sorry to hear that. There are different subscription options which you may see while activating your VPN service at very affordable prices. You can cancel whenever you want. If you have any questions, you may contact us at helpcenter@7mobile.atlassian.net.No Thanks
Man I really thought it was free and helpful but its not sadly.reporter of hacks and bugs
Developer Response
Hello, there are different subscription options which you may see while activating your VPN service at very affordable prices such as USD 0,99. If you have any questions, please contact us at helpcenter@7mobile.atlassian.net.Just downloaded
Ip6s and I hope it’s really free and not charging my Apple Pay, will update if it DOES charge me.
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UPDATE
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Not a free feature at all. Only payG8RB8R
Developer Response
Hello, there are different subscription options which you may see while activating your VPN service at very affordable prices such as USD 0,99. If you have any questions, please contact us at helpcenter@7mobile.atlassian.net.
