Mevo release management very poor
We adopted Mevo due to simplicity and it worked well but now with every update something stops working
This is very hard as it interrupts our livestream that is managed by non technical volunteers
This is very hard as it interrupts our livestream that is managed by non technical volunteers
Disgusting
What was free now they want to charge £19 per month
We used to use an external mic on the iPhone now we cannot
What a waste of £400 camera disgusting
We now have to pay £19 per month for the pro features - we don’t want any of the other features - multi camera or anything else - we just want what you used to give for free
Help files and support and dreadful too
Feels like Logitech have ruined what was once a great product
We used to use an external mic on the iPhone now we cannot
What a waste of £400 camera disgusting
We now have to pay £19 per month for the pro features - we don’t want any of the other features - multi camera or anything else - we just want what you used to give for free
Help files and support and dreadful too
Feels like Logitech have ruined what was once a great product
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Boost firmware will not update
Every time I connect app to older Mevo Camera that is attached to its accompanying Boost battery pack, I get a message that the Boost firmware needs to be updated. Upon selecting the update Boost firmware option, the app sits and spins - never completing the update. This notification happens every time I start the app. Have had long running troubleshooting ticket open with Mevo over two years and problem looks like it will never be fixed. Quite a shame as it is a good system but I am tired of being annoyed by a defective product.
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New Mevo App Update for Mevo core - Don’t Update your App
New app update causes many big issues with Mevo Start. These are just a few I found so far.
1. Camera is not recording even though it shows it is. Nothing on SD card when you get done.
2. If app disconnects from camera, you can’t reconnect. App says “already in use. Disconnect other device.”
3. Camera shut down in settings does not work.
4. App settings for changing picture presets. Outdoor, normal…. Is now a thumb wheel. You can’t see the options on a phone without having it change when you touch the thumb wheel. Bad design. No consideration for how people will be using this.
These issues are just for simple connecting to the camera and recording. I’m afraid what will happen when I try to stream.
Overall - Complete fail on this update. PLEASE fix this quickly.
1. Camera is not recording even though it shows it is. Nothing on SD card when you get done.
2. If app disconnects from camera, you can’t reconnect. App says “already in use. Disconnect other device.”
3. Camera shut down in settings does not work.
4. App settings for changing picture presets. Outdoor, normal…. Is now a thumb wheel. You can’t see the options on a phone without having it change when you touch the thumb wheel. Bad design. No consideration for how people will be using this.
These issues are just for simple connecting to the camera and recording. I’m afraid what will happen when I try to stream.
Overall - Complete fail on this update. PLEASE fix this quickly.
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Response from developer
Hey, thanks for the detailed report. We really appreciate it! We've pushed a number of updates that have solved all of these issues. Please make sure to update your app to the latest version available in the app store. We apologize for the inconvenience.
Never connects
This is a nice little camera, but it NEVER connects and so it is incredibly frustrating to start and stop--let alone make any changes to the camera settings. I've given up even using it for my kids' games, which is why I bought it. Save yourself the trouble and get a GoPro.
Good product Bad App
Unfortunately no option to change network on iOS is available. Camera gets trapped into Hotspot mode and now I’m unable to change it in any Apple device. Seems like wasted £400.00.
Verification is inefficient
I had trouble getting in to stream because I had to verify my email, doesn’t work well when you have 50 iPads
Update turned downgrade
We have been using Mevo for several years, and we’re very pleased with its performance and ease of use. We do many recordings of classes and teachings, and we live stream our church services, as well. During many of our teaching classes, we use iPhones or iPads as external microphones to record in different parts of the room for questions and answers. BUT, with this latest firmware update, Mevo has decided to take the external microphone feature away from Mevo users, and now only make it available through a subscription to Mevo Pro. I do not mind the firmware updates, and I actually appreciate them when they add new features and bug fixes, but to do an update to take away a feature that was already offered at no cost, and now charge for it is uncalled for and unprofessional, and very unappreciated.
We still like our Mevo but we are very disappointed in this “business” decision to take away features that have been offered at no cost for years and now force users to pay for them. Shame on you Logitech!
We still like our Mevo but we are very disappointed in this “business” decision to take away features that have been offered at no cost for years and now force users to pay for them. Shame on you Logitech!
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Amazing
Looking forward to getting multiple camera setups with multi channel audio. Thank you for tech support!
Response from developer
Glad we were able to help you out! Happy streaming!
Camera won't connect to the app after firmware update
we are in the middle of a volleyball tournament. I am our team's only videographer. I'm using a Mevo Start I bought almost a year ago. Everything has worked really well until the latest firmware update showed up. Now, guess what? The camera has stopped connecting to the app and will not accept a new firmware update. I've reset the camera; I've reset the firmware; I did a hard reset of the camera with the pin hole reset button. Nothing has changed. It's like the camera is frozen, and won't communicate with anything. Logitech's reputation is on the line here. I'm stuck in the middle of a tournament with the only recording device available to capture the footage we need for coaches and players to review for the next, larger tournament and with the buggy firmware update, the Mevo is no better than a $400 brick. One would think that for a multimillion dollar international corporation something as simple as firmware updates would be worked out, then tested in advance so that bugs in connectivity controls would be the least of the issues. One would think. MEVO is all about being a content streaming system that connects the camera to the audience on a variety of wifi, social media and internet platforms through a robust app and software protocol. Very disappointing.
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Response from developer
hi, we're very sorry to hear that you ran into some issues during such a critical time. This firmware update was not mandatory so you should have been able to use the camera as is and perform the update at a later time. If you run into any issues like this or are still seeing issues, please reach out to our support team. They are always ready to help during those critical times!
