Tuul User Reviews

Tuul
Tuul
Tuul Mobility OU

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Leave a Review Tuul
  • Lies about bonuses.

    There was an ad that said if you join the Tuul you would get promotion bonus, but after a first ride the bonus was cancelled and I needed to pay for the service.
  • Pricing not competitive in Riga

    Need lower sub pricing
  • 7€ credit for your first ride

    Use code : 97DMK

    Developer Response

    Hi! Thank you for the feedback, we'll definitely look into this and see what we can do to make the subscription renewal info more transparent. Let us know if you have any other feedback for us by writing to info@tuul.xyz 🙌
  • First bad experience already

    Sorry but I will be never using this service again...too many restricted areas. I was using Bolt before but didn't have any beside me so decided to try Tuul for the first time. I parked exact same spot like yesterday with Bolt but turned out it was a restricted area & If i wanted to not pay the fee, then I had ro ride far away to get out of that zone. I didn't have time at all or I would have missed the tram & be late but I did look how far I should go to be out of th zone but in the meantime I did that, the cents were ticking....But I had to run already so I dis not have a choice other than pay a fee that is 6€. So my short quick ride became 7€ fee...I'm trying to save the money so this struck me. Sorry but I'll better stick with Bolt then, at least they don't have that many restricted areas.
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  • Comparison

    TUUL provides a better ride than BOLT but BOLT has more regions opened. For example Pirita-Kose. Kose tee is closed to TUUL but open for BOLT.
  • Terrible!

    The promo refferal code is a lie, it did not work. The app also would not add my payment card, it was so inconvenient! I was not able to use the scooter. This is terrible, use any other scooter app.

    Developer Response

    Hello! We do not (and haven't previously) offer discounts for referrals. If you've been offered a code for a referral, it is most probably a third-party fraud that we have no control over. We would be extremely grateful if you could contact us in our Facebook so that we could investigate the issue in more detail and solve the problem with adding your bank card to the application.
  • Better than bolt & cityBee

    Wow! The wide and durable!
    Good ride even on soft surface.
    Nice! Good price rate.
    Unlock fee 1€ is too much for start.

    Developer Response

    Hello and thank you for your love! We hope to see you breezing through Tallinn with the snowy weathers, too. Please contact us on Facebook and we'll give you a discount for your next trip :)

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