Great app and especially love using the ai chatbot
Response from developer
Delighted at how much functionality you find useful! Thank you for the feedback. We are very excited to say that as of next weeks update you will have access to courses and sessions with our experts
Crashing no longer opens
Response from developer
Have you updated your app? Please update - our new ChatBot is in the app too so well worth the update. If that doesn’t work, please email us
Disappointing
Ps the parents looking for a general app to count feedings and diaper changes should try huckleberry, doesn’t create a schedule but way more useful then any other app I have tried.
Response from developer
Hi Fatima, so sorry to hear of your experience. We must sort this out for you. Please reach out on email and we will not only ensure your experience is resolved but will make sure that you can access the app fully paid for on us and see what the incredible features are like. I think you will find that they out preform all other apps. But to experience them you will need to full version.
Error tracking
Response from developer
Hi Sophia, we had a 24h outage on our tracking last week, due to a bug. It was resolved in record time by our trusty developers. I hope you have found the tracking all in order. Please reach out if you are still battling and also email me as we are working tirelessly to ensure your experience is nothing short of fabulous info@parentsense.app
Glitchy
Response from developer
Hi Judy, we have tracked your account down and it appears that you did not input a valid date of birth. We are emailing you to help you get it sorted out.
Doesn’t track actual schedule
Then, my LO’s schedule is wildly different from the suggested schedule. Every time I try to enter a ‘tracked’ event, I click save and it just disappears. I try to enter his actual wake up and save it - and it defaults to the suggested wake up.
There is nothing helpful about any of this is the FAQ’s. Just another shiny object which provides basic info but nothing actually useful.
Response from developer
Sorry to hear that you did not find the app useful. The morning awake time is recommended as between 5 and 7am because this is how to best set up a good day routine. Waking later than 7 pushes out feeds and sleeps in a way that disrupts routines. The subscription is run by the App Store and you can manage the subscription there. If you don’t come right there, Please do email us on info@parentsense.app so that we can refund you as we truly stand by the commitment to make your life easier or you cancel and get your money back.
Only app you need!
Response from developer
Thank you for the review, Jean. Delighted that you find the app useful. Please send ideas for more functionality to us on info@parentsense.app
Scam
This app is completely useless for me since my child has food allergies and this is not taken into account. He can’t have 90% of the meals. I never would have purchased this without the trial. Total waste of £19. So disappointing…
Response from developer
Hi Tina, we are sorry that this has been your experience and that the trial option was not clear to you upfront. We would appreciate the opportunity to rectify your experience - please email info@parentsense.app so that we can address your concerns.
The email tips are really helpful
Response from developer
So happy to hear that you found the tips and baby’s weekly digest email helpful!
Love the content
Response from developer
Great to hear you enjoying the app. Please send us further feedback to info@parentsense.app