Horrible app
Response from developer
Dear user, Thank you for taking the time to share your thoughts with us. We're sorry to hear about your frustrations with our app 🙁 We want to clarify that our app does indeed have log-out and account deactivation options available. We apologize if these features were not easily discoverable, and we'll work on making them more prominent in future updates. Please find those features in My Profile page (scroll down to the bottom of the page). Regarding your concerns about pricing, we strive to provide fair value for the services we offer. We are operating in a small market and we don’t see it feasible to sustain the app without your support. If you encounter any further issues or have additional suggestions, please feel free to contact us directly. We're here to assist you and ensure you have a positive experience with our app. Best regards, Lusine 💜
Does not show any one
Response from developer
Hello - could you please contact us at contact@jandating.com with more details of the issue? We would really appreciate this. I suspect, most likely your filters are very narrow and you need to widen your search. It would be helpful to see more details. Thank you! — Lusine 💜
App doesn’t work.
Response from developer
We appreciate your interest in our Armenian dating app and apologize for any inconvenience you’ve experienced. We’re sorry to hear about the loading issue you’ve encountered. We have thoroughly tested our app, and we’re not currently aware of any widespread issues. Regarding your concern about user demographics, our platform is open to users worldwide, including those from Armenia and Russia, where there is a significant Armenian population. We believe in creating a diverse and inclusive community where individuals from various backgrounds can connect. We value your feedback and are continuously working to improve the app. If you continue to face issues or have any questions, please don’t hesitate to contact our support team. We’re here to assist you and ensure you have a positive experience using our app. - Lusine ❤️
Не доволен!!!!!
Response from developer
Hello, please write us at contact@jandating.com with more details of the issue you are experiencing. Thank you! - Lusine 💜
No profiles are Loading
Response from developer
Thank you for sharing your comment. It appears your profile was still in photo review stage as it take us a few minutes in most cases to approve profiles. We are working to improve this process further. Feel free to reach out to contact@jandating.com if you face any issues or you think it is taking too long. We are very responsive. Lusine 💕
Not so good
Response from developer
Dear user! Please know that we are on your side and are really trying to help you meet someone. Our picture rules are super simple: 1. Your face needs to be clearly visible and 2. The photo must be of good quality. This is a dating app and we want our users to put their best foot forward! Thank you for understanding and please email us, if you don’t agree. We wish you all the best meeting your soulmate! - Lusine 💜
This site is fake
Response from developer
Thank you for your review! Could you please email us so we can troubleshoot the issue? Our email is contact@jandating.com. - Lusine 💜
owner tying to get rich fast
Response from developer
Thank you for your comment! We are sorry you think about our app & mission this way 😔. App development and maintenance require financial & human resources. So we depend on our users to support us as Armenian market is very small. We do want to help you find your love 💕 so feel free to reach out to us and we will offer you a chat product for free. — Lusine
Отзыв
Response from developer
Dear user, We understand you have an issue with registration. Could you please send us email at contact@jandating.com and will resolve this matter quickly? This is the best way to reach out to us and we respond qucikly. Thank you! - Lusine 💜
Account status
Response from developer
Thank you for your comment! We are sorry you had to wait for too long to get approved 😔. We are working hard to make this an easier process. Currently, most accounts get approved within 2-3 minutes. Please reach out to us if you have more comments or suggestions at contact@jandating.com. — Lusine
