Save yourself headache, don’t use this app!
Absolutely worst customer service, lacks communication, dishonest about the delivery time, close to 3 hours after order was placed wait time, Slowest “ Fast Food” app ever. I have used other apps and where there is an unexpected delay we always get a phone call.. it’s like we are begging these people for the food we ordered.. will not use again!
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0 Stars - Worst Customer Service
The driver was very rude and cursed at me on her last shift delivery stated her shift was over because I took too long with my payment. She end up leaving with my food. When you contact customer service they treat you like dogs. Do not recommend this app. Horrible service.
Delivery & Customer Service
Worst delivery service in existence! Waited 3 hrs for my food and when the bearer arrived, he didn’t even have my order!! RIDICULOUS, right? Also, had to be on the phone with him for hours to direct him when my address was less than 10 mins away from the location the order was processed at. Mess. Hot mess. Then, I called the company to inquire about my food, a customer service rep took my call, won’t disclose name, put me on hold then it hung up and I didn’t receive a call back to apologize for the SUPER inconvenience that I had to face. I DONT RECOMMEND THIS APP. If I could give 0 stars I honestly would!! WORST EXPERIENCE EVER!!
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…
Love the cash on delivery option…although i wish there were more options 🙁
I’ll never use this service again!
The app shows that the driver is at the location, however I got a call that no one is willing to take the order? And it will take 3-5 business days to get a refund
🤨 patty shop thing this, never again
🤨 patty shop thing this, never again
Worst Ever
Waited 4 hours and no food all they were doing was giving me the go around.
People should not download this crap
People should not download this crap
Horrible service!!!
If you want to complete the delivery by yourself because the drivers are “tired” then is your app!!! Download your share of unpleasant calls from drivers who won’t complete the orders your place and ask you to meet them outside your complex or downstairs because “they can’t leave their bikes unattended” and even make up excuses like feet / back injuries and other things to avoid climbing stairs… hope you don’t mind them changing orders without notifying you!
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Nah
I never received my order. Hate this.
Bad.
As of right now guys, they don’t deliver to rural areas such as Enterprise, apparently...
Need more options
Love the app . Wish there were more options