Ayadi | therapy & counseling User Reviews

Ayadi | therapy & counseling
Ayadi | therapy & counseling
Ayadi Company For Design And Website Management

Top reviews

Amazing Platform

The app is amazing, and everyone there is amazing too. The customer service is the best I’ve ever dealt with anywhere, and the process of everything is neat. The experts are also very good and help a lot. Big props to the team.

Response from developer

We loved reading your feedback and we appreciate you taking the time to share! This helps us keep going and delivering great service to our clients. Thank you!

Wonderful

A very good service that everybody should give a chance. Very professional customer support, easy interface and qualified staff. Highly recommended, certainly helped me a lot.

Response from developer

Thank you for taking the time to rate us & for your kind and thoughtful words. It certainly helps us to keep going and deliver the best service :)

Life changer .. definitely

Extremely easy to maneuver.. very user friendly, thank you for the care guides, Q & A section was thorough , loved the idea and the info on each therapist as it helped me decide who would work better for me..

Response from developer

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

Life saver!

The therapist I am speaking to on Ayadi is able to help me make decisions with more clarity and understanding than I thought was possible before. Add to that the convenience of being able to have sessions on my phone, this app has already become essential to my life.

5/5

I loved this, it’s a helpful app for me since i live very far from most therapy.

Great App!

Fantastic service! Easy and quick way to find a therapist online.

Response from developer

Thank you for the feedback. It really helps us to keep going and delivering the best :)

Ayadi app review

I used this twice and found the customer service on live chat was very helpful and quality of therapist was great!

Response from developer

It's always a pleasure for us to deliver the best service! Thank you for taking the time to rate us :)

Doesn’t work well

This app look nice but does not allow you to book an appointment - I’ve tried all three docs in the ‘marriage and family’ category for next 2 weeks either there are no free slots or the app does not work and show me them. Hope you will fix it

Response from developer

We are terribly sorry that your first experience with this app was negative. We want to offer you a free therapy session through Ayadi to help make up for the disagreeable first experience. To explain, on 15 April (the day you left your review), Ayadi was not yet fully operational as we were just phasing in the app slowly. This would explain why you were not able to see any free time slots for the therapists you were looking for. We would value having your direct feedback so we know exactly what went wrong with your experience – please email customercare@ayadihealth.co so that we can help you further.

Awful

It doesn’t work, you pay and never receive a service

Response from developer

We’re so sorry that your experience on Ayadi was a negative one! We would like to offer you a free session through Ayadi to make up for your unpleasant first experience. To explain, we noticed that you added this review on 15 April, and on that date we were not yet operational, so that may explain why things were not yet working properly. We also double-checked our transactions and did not find any payment that came in from you. We would also welcome your direct feedback so that we can improve your experience with Ayadi, so please email customercare@ayadihealth.co so that we can speak to you directly.

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