Horrible app
I have tried to make a new account 3 separate times. It never sends authentication email. I have checked my spam,junk,inbox and have nothing . Any time i try to log in it says my information is incorrect and i know the emails correct so basically i have this great machine and want to utilize all the functions like schedules and can’t bc the app is absolute garbage. If i could do less than one star i would bc the app currently is just wasted storage. I see all these other bad reviews about pairing the device and I can’t even get logged into the thing yet. I can’t imagine the issues I have when I do finally get in and I am not computer illiterate….good times
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Fails on iOS 16.4.1
App signup fails on listed iOS version, never sends email to set up account. App should not require an account for privacy reasons. Would prefer eve like privacy policies e.g. no account required.
Not shared account data across iOS + Android
Setting up across both platforms and sharing devices + rooms is impossible for multi-room, multi device, multi-user households - which, surprisingly enough IdealGMBH, in today’s world - DOES EXIST!
Please sort it out - dist ist eine kaput experience! :(
Please sort it out - dist ist eine kaput experience! :(
Hopeless and frustrating
So many attempts to make it right, so many fails. Ongoing problems with pairing of AP40 Pro. If you have both Air Sensor and AP40 Pro and you want to you use the sensor to control the purifier, forget it. The sensor is reliably switching the purifier off all the time. Sensor is completely useless. What a waste of money.
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AS10 Required.
AS10 Required. This unit list for $399. My dealer did not tell me that I need to invest in another device to get the readings from the sensors. The price of the add on unit is outrageous and the dealer was deceptive.
Thank you Ideal
Don’t know why there’s all the negative reviews works as described when you purchase the AS10
Intern level work quality
This app is just not good. Need to manually input WiFi network info. Does not find device to pair. Always needs access to my current location during login, not sure why this is relevant. It would have been more effective to place a low cost LCD display in the unit
Useless app
Register and sign in, but can’t set up device. Manual instructions about enable WAN on purifier only talk about press WAN button to enable/disable WAN and useless on how to get unit to show up in app. App does not even have a ‘network’ setting to check or set wifi connection. App never asks about which wifi signals you want to connect to.
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