Dubai Municipality

Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable. • Introducing a new look and modern DM theme. • Now supports iOS 17. • Smoother app with improvements and bug fixes. Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience. For assistance, click on the "Contact Us" icon and select one of DM communication channels.

7.1.9

August 27, 2024

7.1.8

July 31, 2024

6.24.704

September 2, 2023

Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable • Update some services names as per the new changes. • Adding new features for the user accessibility. Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience For assistance, click on the "Contact Us" icon and select one of DM communication channels

6.23.700

August 1, 2023

Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable • Update the App with the new DM logo and colours. • Adding the new unified customer platform (04). Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience For assistance, click on the "Contact Us" icon and select one of DM communication channels.

6.22.681

May 8, 2023

Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable • Improved the customer experience chatting “Fares”. Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience For assistance, click on the "Contact Us" icon and select one of DM communication channels.

6.21.665

March 2, 2023

Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable 1. Installment view details are modified. 2. Customer Transaction rejection reasons are updated as user friendly. Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience For assistance, click on the "Contact Us" icon and select one of DM communication channels تقوم بلدية دبي بتحديث التطبيق الذكي وإطلاق ميزات جديدة دائما لإثراء التجربة الرقمية للمتعاملين وجعلها اسرع واكثر متعة 1. تم تعديل تفاصيل عرض التثبيت 2. يتم تحديث أسباب رفض معاملة العميل لتكون سهلة الاستخدام قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك. للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال

6.20.655

February 8, 2023

Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable 1. Users can now change down payment before opting for installments. 2. All users can apply for installment with eligible voucher. Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience For assistance, click on the "Contact Us" icon and select one of DM communication channels تقوم بلدية دبي بتحديث التطبيق الذكي وإطلاق ميزات جديدة دائما لإثراء التجربة الرقمية للمتعاملين وجعلها اسرع واكثر متعة 1. يمكن للمستخدمين الآن تغيير الدفعة الأولى قبل فتح برنامج الأقساط 2. يمكن لجميع المستخدمين التقسيط عن طريق قسيمة دفع مؤهلة قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك. للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال

6.18.622

December 10, 2022

Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable 1. Smartly pay fees or fines by installment in a secured way. 2. Apple Pay features added for all payments through the app. 3. Extended Search for the App Functionality and Services details. 4. Upgraded Dashboard allow the customer to review the registered parcels, inspection reports and pending payments or installment Rate the app, your feedback is important to us, click on the "happiness" icon & tell us about your experience For assistance, click on the "Contact Us" icon and select one of DM communication channels تقوم بلدية دبي بتحديث التطبيق الذكي وإطلاق ميزات جديدة دائما لإثراء التجربة الرقمية للمتعاملين وجعلها اسرع واكثر متعة 1. تقسيط دفع الرسوم أو الغرامات بذكاء وبطريقة آمنة 2. إضافة ميزات الدفع عن طريق خاصية ابل من خلال التطبيق 3. توفير وظائف بحث متطورة لوظائف التطبيق والخدمات المتاحة 4. ترقية لوحة تحكم المتعامل للإطلاع على الاراضي المسجلة وتقارير التفتيش والدفعات المطلوبة قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك. للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال

4.16.589

October 20, 2022

DM is working to enrich the customer digital experience & make it faster & more enjoyable • Updated service details, search functionality and chat bot • Improvements in Kharetati plot regulations Rate the app, your feedback is important to us, click on the "happiness" icon & tell us about your experience For assistance, click on the "Contact Us" icon and select one of DM communication channels قمنا بتحديث تطبيق بلدية دبي لإثراء التجربة الرقمية للمتعاملين. يتضمن التالي: • تحسينات على خدمة خريطتي لتعزيز تجربة المتعامل • تحديث معلومات الخدمات وتحسين الأداء لخاصية البحث والمحادثة المباشرة قيم التطبيق، فملاحظاتك تساعدنا على التطوير المستمر، اضغط على ايقونة "مؤشر السعادة" وأخبرنا عن تجربتك للمساعدة اضغط على أيقونة "تواصل معنا" واختر احدى وسائل الاتصال

Description of Dubai Municipality

Dubai Municipality’s newly revamped mobile app, provides a range of smart services to match the new digital era, complemented with a fresh innovative vibrant look, intuitive navigation, voice enabled smart search and quick service. This Mobile App is the smart gateway to many Dubai Municipality digital services and information about the city. Following are the Dubai Municipality services to provide seamless integrated customer experience: • Check & Pay: One step to pay your fees and clear the fines. • Search & Enquire: To get the current status of your service request, projects & buildings, and documents. • Find Your Way: Search, locate and navigate to the places using Geo-tagging system. • Happy Home: Maskani to reserve desired plot, Kharetati to issue or renew Dubai. Municipality site plan and apply for Bunyan card for the offers & discounts. • Plan Your Visit: Discover the parks and recreational attractions with booking options. • Start Your Day: Search for registered food items and consumer product safety; book for Dubai Municipality Center’s token; report and requests for all the below DM service categories: - Land, Building & Constructions - Food, Health & Safety - Drainage & Waste Management - Environment & Pest Control - Pets & Animals - Community Facilities - Leisure, Park & Tours The main features of the mobile app include: • Displays DM digital services with voice enabled search. • 360-degree comprehensive view of the customer smart dashboard. • Advance accessibility features for people of determination. • Advanced survey, feedback and easy enquiry options using various channels such as WhatsApp and Chat with Fares. • Ramsatna for electronic national dictionary • Authentic news and social media feed Download NOW! Apply to services anytime, anywhere and save your time.

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