Not a happy customer
I’ve shopped with easy peasy for awhile and at first they were great. Lately shipping times have been horrendous but yet they continue to sell the items they’re backed up on. I asked for a refund on an order that wasn’t going to arrive in time for my event I intended to wear it for and was told they Could not issue a refund once the order was placed. I had to prove in a description of the item from their app what they had the timeframe listed as and only then did they agree to a refund, as an account credit only. That’s horrible customer service in my opinion. When I’ve waited almost 6 weeks on this item and not to mention another item I’ve waited over 4months on and it literally just shipped out today. If you’re backed up that bad, stop selling those items. I’m still waiting on another item I’ve ordered over 2 months ago that was apparently part of a restock that they only mentioned when I contacted them about when I would get it. I tried to give them the benefit but after the customer service I received today, I will not be shopping with them anymore. There are other boutiques with better customer service and insanely better shipping times.
Show less
Worth the Download to shop!
I have been shopping her for almost a year now and love everything that I get. They have affordable prices and give away tons of credits and gifts in their live sales. Customer Service is easy to reach through email and as with every business during COVID I have to say not very many items have been delayed or credited back. However, they are very up front if something isn’t going according to plan. I love that they add in everyday useful items, kids fun during the holidays and accessories. The lives are very friendly and enjoyable to engage in! Thank you for all that you do!
Show less
Love them!
I shop with several boutiques (they all basically sell the same brands)but easy peasy by far has the best prices around. They constantly give back to their customers and not just 25 bucks here and there like other boutiques. I’ve won a tv!! Does some shipping take longer? Yes, they are a small team processing orders for hundreds of people a day. A small business designing your graphic tees!!! They to are waiting for shipments to get to their customers and they don’t always show up on time or at all. I’ve ordered items from easy peasy for a lot less than I’ve seen them for with other boutiques so I’ll patiently wait! And I’ve always been treated 100% with total respect from their customer service. So glad I found them!!
Show less
Worst BOUTIQUE EVER
This “Easy Peasy boutique” is anything BUT easy. I’ve been waiting over 3 months now on items from a $220 order that I placed back in March. I’ve asked several times for management phon numbers to call, however they don’t ever give it to me. I’ve emailed them back and forth for long enough now and they continue to disregard my concerns and questions and have officially been awarded for worst customer service ever in my book. I’ve never dealt with such horrible customer service before. This boutique doesn’t even know what they’re talking about half the time. They keep telling me my shirt is “in production”… if you have one item still “in production” for over 3 months, you need to check your system. This is a total let down. I will never order from these people again and don’t advise anyone else to.
Show less
Ridiculous
I’ve never written a review for a place before but here we go. I ordered something on March 1st and just got it today, may 31st. I also ordered stuff a couple days after March first and had just gotten those items 2 weeks ago. I asked them to cancel my order because of the ridiculous amount of time it was taking and they told me they couldn’t. I order from a lot of boutiques and have never had this issue. Also, when I did get my items today, it was wrong. I was told I would be getting a cup to match the shirt and necklace and the cup was plain white nothing on it. The box said color changing, it was not. I am so disappointed.
Show less
Horrible Boutique
They don’t even deserve one star. If you Google them you will see all the reviews even on their FB page of orders backing all the way to January of people not getting their orders. They are scamming people and only offering store credit. If you can’t ship the order why wld someone want your store credit. You have been reported to BBB and everything I can think of. People please beware! I’ve lost money to this horrible boutique as well as many other girls.
Show less
Torn clothing
I have bought so many clothes only to get flimsy bags torn upon arrival clothes no package protection just thrown together . Torn & send out wrong sizes time & time . Out fit tye dye would just come off on me while wearing & clothes stitching coming apart . No number to reach & don’t get back with you only . They make there items say sale just where you can’t return on sales items . When time ever did get response sent wrong outfits just respond I got a great deal babe !!! ? Makes no sense ! Be ware of this company looks good when you see them on them but it once you receive if you look at your item there will be lots of flaws . So sad gow they do business! I know others that but a lot from them like I did agree .
Show less
Slow shipping and snotty customer service!! Bye!
I’ve spent plenty of money with this shop... I reached out with a concern on shipping turn over to have a really snotty reply. I’ve deleted their app and won’t return. I’ll buy my jeans else wear and get them much faster with better customer service!!! Bye!
Got my shirt fast
Great
Love this boutique
Love their energy & how fun y’all are! Super helpful! Have enjoyed building up my new wardrobe with yalls help after I lost weight
