SolSwitch Connect

September 24, 2024

Contains fixes for un-localized UI labels. Fixed an issue where the app name was not included in a log. Fixed an issue where Turn Letters to Numbers did not work with call actions configured by a Stretto administrator. This version contains improvements to the overall stability and performance of SSC and miscellaneous bug fixes. When you use the SSC app to delete your native contacts that are saved on your iOS device, the SSC app now shows a confirmation message before actually deleting it. Added an improvement for displaying a chatroom member list which contains more than 250 members. Dropping support for iOS 14.

October 6, 2023

Fixed an issue where a missed call notification didn't appear properly on iOS 15. Fixed an iOS 17 Beta specific issue. Fixed an issue where the user was unable to scroll down to the bottom of the page after a new contact is created. Fixed an issue with displaying SMS message threads with a non-PSTN number.

June 20, 2023

- Adding iOS 16 support - Dropping iOS 13 support - New menu for Settings and Logging out - The Contacts tab uses icons instead of labels for each segment, such as Contacts, Roster, Favorite, and Directory. - Aligned with Android on handling the Menu icon color; the icon now is colored with either black or white depending on the custom Nav Bar background color. - Removing auto answer feature due to iOS limitations - The menu to start Collaboration calls has been changed from Conference Call to Meeting. The functionality stays the same. - The iOS app now presents the call forwarding indicator in the same way as the Android app. - Better connectivity for a Collaboration meeting on network change - The call encryption indicator now appears on outbound calls. - Users with SSC Push enabled now see localized incoming call notifications. - The Delete Log button has been added under Advanced Settings. This button clears the content of the SSC log on the device so that the log starts over empty. - Added more logging to Enhanced Client Traces (also called Simplified Device Log), to track activities around Do Not Disturb and Focus Mode. - Adjusted the "Back to the call" bar on iPhone 14 Pro and Pro Max - The SMS API account details are now read only in the app so that only the administrator can configure it via provisioning. (Ticket # 70691) - Change in handling concurrent calls so it behaves like Native Dialer - OpenSSL 3.0 Support - Fixed an issue with localized strings. - Fixed an issue with sending a diagnostic log with a description provided by an end user. - Fixed an issue with an app crash. - Fixed an issue with VoiceOver accessibility support on iOS 16 - Fixed an issue where incoming calls via push notification may have no audio. - Fixed an issue with Push where the first incoming call fails after the app was terminated by OS in the background. - Fixed an issue where a custom brand did not show the call action menu to integrate customer's star codes. - Fixed an issue where the device screen did not lock automatically when SSC was in the foreground. - Fixed an issue where user could not log into End User Portal if their password included a special character. - Fixed an issue where dialing from Call history failed when the Strip Foreign Domain preference was off. - Fixed an audio issue with iOS 16.4 devices. - Fixed an issue where a missed call notification didn't appear properly on iOS 15. - Fixed an issue where a user could not bring the app into foreground. This issue was observed after receiving a call in the background when the preference "Private when in background" is enabled. - Fixed an audio issue on iOS 16 where a user heard distorted sounds during a call when Airpods were connected. (Ticket # 70405) - Fixed an issue with Help Desk Assistant where a reference code did not generate when user chose Connect to initiate a session. - Fixed an issue with Voice Over where the Decline button for receiving files was not accessible via Voice Over. - Fixed an issue where some elements in the Collaboration Participant list did not honor the custom color. - Fixed an issue where an In-progress indicator appeared on the Apply Changes button without any changes made. - Fixed an issue where Per account call forwarding was configured Off in Branding Portal but the app still showed it. (Ticket # 60557) - Fixed an issue where SMS messages were split even when they were shorter than 160 characters. - Fixed an issue where some SIP traffic from the SSC Push server was not included in the simplified device log (aka Enhanced client trace). - Other stability improvements and fixes. - Additional fixes for calling issues with iOS 16.4 devices.

January 13, 2022

Dropping iOS 12 support: This version of SSC will not run on iOS 12 devices such as iPhone 5S, 6, 6 Plus; iPod Touch 6th generation; iPad Air 1st generation. Users on iOS 14+ must give Bria Branded Client a permission for Local Network under iOS Settings > Privacy > Local Network. Fixes: Decline with Message button for an incoming call now works as expected. The push notification for a new message now includes the Reply button and a text field. Siri now sends messages using SSC. Fix for delay at app startup Fix for startup failure affecting some users after upgrading to iOS 14 Fix for an issue with Mute when face down on slower or older devices Fix for the registration failure with 503 / connectivity on iOS 14 Fix for the mute icon appearing enabled (muted) after the user locked the phone and then unmuted without unlocking. Fix for a typo in the provisioning value for Single Device Takeover for the SSC Push feature. Fix for an error in Traditional Chinese localization. Fix for an issue with placing a call on hold where the Hold button was tapped on/off quickly. Fix for a RTP stream error during a call. Fix for provisioned login credentials being erased upon upgrade. improved stability for the instant messaging feature Fix for a known issue where Collaboration session was lost when moving from Wi-Fi to Mobile. Fix for a connecting issue with Collaboration conferences. Fix for the conference menu not being displayed when the Keep Password setting was disabled. Fixed an issue where an incoming call via SSC Push fails to add video, resulting no video and audio. Fixed an issue where SSC rejects an incoming call with error 480 when a user brings SSC to foreground then background quickly. Fixed an issue where a video resolution was not changing for a Collaboration conference. Increased font size for the banner "Your video is not sent". A fix for a broken link in file transfer. A fix for the Chatroom error "Room not available" after the account reconnected. Improved messaging sync handling on network changes. EULA now appears in dark background when the device is in dark mode. A black screen no longer appears after viewing Call statistics and then ending a call. No audio on push calls on mobile data on iPhone 12. Localization issues on contact labels in French. Fixed background color contrast for the dark mode. Fixed the display of the fourth segment of your contacts tab when using LDAP for Directory Fixed an issue with Bria Push where the first incoming call fails after the app was terminated by OS in the background. Changes: The default value for upstream video resolution is now 480p. Changes needed for handling the Local Network permission on iOS 14 On the Messaging tab, the People section has been changed back to the IM section. Removed the CIF option (352x288) from Video resolution preferences. With this change, the lowest option available is VGA. A bigger text area for writing a message. Note the expand icon to make it even bigger. The Buddies list on the Contacts tab now is called Roster Chat Room improvement: The chat room threads are now automatically refreshed when opened so that users do not need to manually refresh it On the Login screen, the Keep Password option has been changed to Remember Login which now controls both login username and password Custom web panels appear right under the Menu icon instead of under the Settings page. Users can get to these pages with one fewer tap. With this change, End User Portal appears right under the Menu icon as well. iOS 15 Support

January 11, 2022

Dropping iOS 12 support: This version of SSC will not run on iOS 12 devices such as iPhone 5S, 6, 6 Plus; iPod Touch 6th generation; iPad Air 1st generation. Users on iOS 14+ must give Bria Branded Client a permission for Local Network under iOS Settings > Privacy > Local Network. Fixes: Decline with Message button for an incoming call now works as expected. The push notification for a new message now includes the Reply button and a text field. Siri now sends messages using SSC. Fix for delay at app startup Fix for startup failure affecting some users after upgrading to iOS 14 Fix for an issue with Mute when face down on slower or older devices Fix for the registration failure with 503 / connectivity on iOS 14 Fix for the mute icon appearing enabled (muted) after the user locked the phone and then unmuted without unlocking. Fix for a typo in the provisioning value for Single Device Takeover for the SSC Push feature. Fix for an error in Traditional Chinese localization. Fix for an issue with placing a call on hold where the Hold button was tapped on/off quickly. Fix for a RTP stream error during a call. Fix for provisioned login credentials being erased upon upgrade. improved stability for the instant messaging feature Fix for a known issue where Collaboration session was lost when moving from Wi-Fi to Mobile. Fix for a connecting issue with Collaboration conferences. Fix for the conference menu not being displayed when the Keep Password setting was disabled. Fixed an issue where an incoming call via SSC Push fails to add video, resulting no video and audio. Fixed an issue where SSC rejects an incoming call with error 480 when a user brings SSC to foreground then background quickly. Fixed an issue where a video resolution was not changing for a Collaboration conference. Increased font size for the banner "Your video is not sent". A fix for a broken link in file transfer. A fix for the Chatroom error "Room not available" after the account reconnected. Improved messaging sync handling on network changes. EULA now appears in dark background when the device is in dark mode. A black screen no longer appears after viewing Call statistics and then ending a call. No audio on push calls on mobile data on iPhone 12. Localization issues on contact labels in French. Fixed background color contrast for the dark mode. Fixed the display of the fourth segment of your contacts tab when using LDAP for Directory Fixed an issue with Bria Push where the first incoming call fails after the app was terminated by OS in the background. Changes: The default value for upstream video resolution is now 480p. Changes needed for handling the Local Network permission on iOS 14 On the Messaging tab, the People section has been changed back to the IM section. Removed the CIF option (352x288) from Video resolution preferences. With this change, the lowest option available is VGA. A bigger text area for writing a message. Note the expand icon to make it even bigger. The Buddies list on the Contacts tab now is called Roster Chat Room improvement: The chat room threads are now automatically refreshed when opened so that users do not need to manually refresh it On the Login screen, the Keep Password option has been changed to Remember Login which now controls both login username and password Custom web panels appear right under the Menu icon instead of under the Settings page. Users can get to these pages with one fewer tap. With this change, End User Portal appears right under the Menu icon as well. iOS 15 Support

September 11, 2020

System optimizations

May 27, 2020

Multiple bug fixes related to PUSH functionality

April 3, 2020