ELITE Sportsbook User Reviews

ELITE Sportsbook

Elite Hospitality Group, LLC

Entertainment

Sports

Top reviews

Most RecentHighest RatedLowest Rated

They don’t like winners

If they offer you a bonus and you win off that bonus they will cut you off.

luckyloserrrr

3 years ago

Response from developer

We appreciate you taking the time to offer us some feedback. We’d like to learn more about your experience. Please reach out to our team at support@elitesportsbook.com and reference your App Store review. Thank you.

Unreliable / Unprofessional SportsBook

I have never left an app review, but this one is warranted. I have tried every SportsBook out there, but this is without a doubt the worst gaming experience I’ve ever had.

I made my first deposit of 100 dollars and received a 100 dollar bonus in my account. After winning with my bonus, I received an email saying that they had accidentally put the bonus in my account and the bonus funds would be taken out of my account. I was annoyed by this, but it was a bonus after all so I let it go. I then won another bet with my leftover funds. I bet the Royals moneyline and they won the game 11-3. Expecting to see the funds in my account, they inexplicably listed this as a push. I then started the process of dealing with customer service and it took over 24 hours to submit my request. This SportsBook is unreliable on all fronts.

Show less

Traven Tapson

4 years ago

Response from developer

Thank you for your feedback. We apologize for the customer experience you received. We are looking into your account and will be in touch to gather additional information.

Multiple Steps

This app isn’t an all in one spot for sports wagering. It redirects you back to their website every time you want to add funds or withdraw funds, forcing you to sign in multiple times throughout. It is much easier to just go directly through the website.

IowaLoser

4 years ago

Response from developer

Thank you for bringing this to our attention. This will be shared with our developers. If you have any more feedback for further development of our app, please reach out to megan.mcconville@ecresorts.com.

Terrible app

I deposited $400 shows it was taken from my bank account 1 day later, even after emailing for assistance, money isn’t available in my account. Not impressed.

sandwings

4 years ago

Response from developer

Thank you for bringing this to our attention. Please email megan.mcconville@ecresorts.com with you account information.

The app came out just in time!

I’ve been waiting forever for Elite to catch up to the game and offer an app for convenience. In the meanwhile, I started using Draft Kings. Lucky for me, Elite just came out with an app just in time for me to transfer all of my funds into my Draft Kings account!

Agahajenandnsnsnæ