I subscribed to the "free" trial 5 months ago. That you are supposed to be able to cancel at any time during the trial. I ended it via Apple subscriptions sometime that week (it was 5 months ago). Fine. On 9/03 I noticed a $158 charge on my card. This was the first charge I have ever had by them. First I couldn't even find contact info to call. And the number listed on their site doesn't work. I couldn't find any way to review payment or subscription info (assuming my card info would be there). I finally emailed the "coach" that first contacted me, who proceeded to, very condescendingly, tell me what the terms of service were "that I agreed to when I signed up". I explained again that I had cancelled before the trial ended. This was the first charge I have had which lead me to believe I had in fact completed the termination correctly. They are refusing to reverse the charge. And have ignored my request to escalate the issue to someone with more authority. I also did not get a notice that it was coming or a receipt that it happened. I only found it when the charge hit the account. I have not touched any part of the program since cancelling within the trial period, so not even like I'd been using it. It should not be that easy for someone to think they cancelled but didn't.
This is deceptive. If you decide to go to this company, do so at your own risk. Extremely frustrating.
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