Racist
Response from developer
Dear user, we highly regret the inconvenience with skin color recognition. The result depends on the photo you choose, so we recommend using photos of good quality and lighting. ToonMe app is based on neural networks, and it is still learning to recognize all the shades and tones of skin, as well as all the other details of each person. Our team works every day to make the app's algorithms more accurate. We will do our best to improve your experience!
Good, but very annoying Updated October 2024
Review Update
I used to subscribe, but canceled due to the persistent “face not found” problem. I still use the free version of this app every now and again in hopes this stupid stupid feature was eliminated, but to be honest, it seems to be getting worse, and the app doesn’t recognize high definition faces more often than not. I am being completely honest when I say that about 70% of the pictures I try to use, which contain completely clear and easily recognizable faces, end up giving me the “face not found” message, AND this is AFTER I have had to endure a dumb ad. PLEASE, get rid of the “face not found” annoyance. What is the point of it. It’s so frickin’ annoying.
Response from developer
Hello! Thank you for your feedback! The main condition of Face Recognition is a portrait with a nose, eyes, and mouth visible on it. In order to avoid the 'Face not detected' error, please try to upload a close-up portrait without sunglasses and a mask. Perhaps, in the future, the AI would be able to edit faces with covered parts. Hope the processing will go flawlessly with the above-mentioned conditions!
Ripped off‼️
Response from developer
Hello! The payment can be charged at once only if you already used your three-day free trial before. It's only provided once. Unfortunately, Apple doesn't allow app developers to issue refunds directly through App Store. If you need further assistance on your refund request, please let them know - https://support.apple.com/en-us/HT204084
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Don’t get this app! Fraud!!!
Note: I see your response but I canceled the day that I purchased then it billed me later still so that’s a error in your system. See if other’s don’t complain about it, because it defiantly happened.
Response from developer
Dear user, if you have already used the three-day free trial and then subscribed again, the payment will be charged at once. The free trial period is provided only once. We are not allowed to charge money without your consent. The free trial period is part of an auto-renewable subscription. If you have any further questions, please feel free to contact us at support@pho.to. If you need further assistance with a refund request, please contact Apple Support by following the link https://support.apple.com/en-us/HT204084
It’s great but…
Response from developer
Dear user, thank you for taking the time to review our app! We are constantly working on improving the ToonMe app. If you have any suggestions for us to improve, please let us know at support@pho.to.
The free features were too good so they broke it
Now there are no free features at all.
Response from developer
Dear user, we are sorry to hear that you are disappointed with the updates. We're always looking for ways to improve our app and are open to your ideas. Hope we'll improve your experience!
ADS Ads ads! Go elsewhere
Response from developer
Dear user, we are sorry for this, but to continue work on this free app and keep it up to date we need some money that we get only from the Ads inside the app. We are constantly working on improving the ToonMe app and hope we will improve your experience!
One Criticism
Response from developer
Dear user, thank you for your review, it is much appreciated! We are constantly working on improving ToonMe, and we will consider this case. If you have any suggestions or issues, you can contact us at your convenience at support@pho.to.
Love it, just a few problems
Response from developer
Hello! Thank you for such a detailed review! ToonMe is based on neural networks and constantly learns to recognize and generate all the human features and details in the photo. Our team is working every day to make the app's algorithms more accurate and we hope to improve your experience soon. We apologize for the undesired AI results. We hope that soon AI will recognize gender, skin color, and hairstyles much better. Thank you for all the remarks you've given us. Hope we'll improve your experience!