ToonMe User Reviews

Reviews Summary

Top reviews

Racist

The AI makes my afro Latino boyfriend look white. It can’t make curly hair only straight or super tight short coils. It also Changed his skin tone to white

Response from developer

Dear user, we highly regret the inconvenience with skin color recognition. The result depends on the photo you choose, so we recommend using photos of good quality and lighting. ToonMe app is based on neural networks, and it is still learning to recognize all the shades and tones of skin, as well as all the other details of each person. Our team works every day to make the app's algorithms more accurate. We will do our best to improve your experience!

Good, but very annoying Updated October 2024

The cartooning is quite good, but for some reason it only works if the picture has a very distinctive face. More than half the time, it doesn’t work because it cannot find a face, even when there is a clear face in the picture. It would be a perfect app if this one frustrating feature was eliminated.

Review Update
I used to subscribe, but canceled due to the persistent “face not found” problem. I still use the free version of this app every now and again in hopes this stupid stupid feature was eliminated, but to be honest, it seems to be getting worse, and the app doesn’t recognize high definition faces more often than not. I am being completely honest when I say that about 70% of the pictures I try to use, which contain completely clear and easily recognizable faces, end up giving me the “face not found” message, AND this is AFTER I have had to endure a dumb ad. PLEASE, get rid of the “face not found” annoyance. What is the point of it. It’s so frickin’ annoying.
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Response from developer

Hello! Thank you for your feedback! The main condition of Face Recognition is a portrait with a nose, eyes, and mouth visible on it. In order to avoid the 'Face not detected' error, please try to upload a close-up portrait without sunglasses and a mask. Perhaps, in the future, the AI would be able to edit faces with covered parts. Hope the processing will go flawlessly with the above-mentioned conditions!

Ripped off‼️

Says free trial but it’s not WATCH OUT‼️‼️. I clicked on free trial for 3 days and the very next day it charged me for a week !! Shame on you guys🤬‼️. And stop telling people you can’t do anything about it‼️ change whatever you got going on with iTunes‼️‼️

Response from developer

Hello! The payment can be charged at once only if you already used your three-day free trial before. It's only provided once. Unfortunately, Apple doesn't allow app developers to issue refunds directly through App Store. If you need further assistance on your refund request, please let them know - https://support.apple.com/en-us/HT204084

👍

Its good but it doesn’t make the pic look like the one you selected

Don’t get this app! Fraud!!!

I’ve used this app in the past but it had been canceled the very first day I renewed it and it expired as well but they still charged me recently as if I renewed it but it doesn’t allow me to use it at all unless I pay! So it’s fraud! How are you going to charge me for an app I never renewed then not even allow me to use it! I reported it and they’re refusing to refund me so now I’ll be reporting it to my bank. I have a screenshot proof that I can’t access it and that it expired already as well so don’t even bother replying back that you’re not allowed to do such a thing because that’s obviously not true.

Note: I see your response but I canceled the day that I purchased then it billed me later still so that’s a error in your system. See if other’s don’t complain about it, because it defiantly happened.
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Response from developer

Dear user, if you have already used the three-day free trial and then subscribed again, the payment will be charged at once. The free trial period is provided only once. We are not allowed to charge money without your consent. The free trial period is part of an auto-renewable subscription. If you have any further questions, please feel free to contact us at support@pho.to. If you need further assistance with a refund request, please contact Apple Support by following the link https://support.apple.com/en-us/HT204084

It’s great but…

I really like ToonMe but I would like to do more things. And since I am a child, I can’t do art style or whatever it is but I don’t like that.

Response from developer

Dear user, thank you for taking the time to review our app! We are constantly working on improving the ToonMe app. If you have any suggestions for us to improve, please let us know at support@pho.to.

The free features were too good so they broke it

You used to be able to select a picture and get several variations to choose from without having to pay. Apparently this was just a little too much so they completely broke the feature. Now you have to select each style individually and they don’t allow you to see it. You can still download it but you really don’t know what you’re getting until you go through all the trouble self it takes five times as long to do a photo as it used to. They really want to funnel you into the severely overpriced never ending overcharged premium features which will add up to 1000s of dollars over a few years. Stay away!

Now there are no free features at all.
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Response from developer

Dear user, we are sorry to hear that you are disappointed with the updates. We're always looking for ways to improve our app and are open to your ideas. Hope we'll improve your experience!

ADS Ads ads! Go elsewhere

Just installed the app, and I am already deleting it. Everytime I click a picture to edit, an ad will pop up. I swipe to choose another and BOOM another ad pops up. Extremely frustrating that you have to sit through a dozen ads everytime you try to add, or choose which feature changing a photo to. You can’t even make small changes like adding words without an ad. I gave up after the second edit because it started asking to pay for upgrade on top of the ads… DO BETTER with your app…The edits on this are decent, ( that’s being generous even saying that ) but the hassle makes it not even worth it. There are WAYYY better FREE apps with no ads out there. I downloaded five when I installed this one. So far this is the ONLY one that’s ridiculous like that. Uninstalling as soon as I post this review.
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Response from developer

Dear user, we are sorry for this, but to continue work on this free app and keep it up to date we need some money that we get only from the Ads inside the app. We are constantly working on improving the ToonMe app and hope we will improve your experience!

One Criticism

I’m a writer who uses this app to create images of my characters. It’s a wonderful app, but I have one small criticism. When using the create your own AI art feature, the app will sometimes change the facial expression of the image, which is fine if it gives you a variety of expressions. Unfortunately even when I type things like “no smile” or “frowning” into the prompt to remove a smile, it is not effective. For more menacing or stern characters, this poses a problem. I would love to see the app allow manipulation of facial expressions in the future. Otherwise, I love it.
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Response from developer

Dear user, thank you for your review, it is much appreciated! We are constantly working on improving ToonMe, and we will consider this case. If you have any suggestions or issues, you can contact us at your convenience at support@pho.to.

Love it, just a few problems

Hi! So I really love this app, it’s so fun and entertaining, it’s just sooo expensive, and it’s a little challenging to navigate. Also whenever I make my own combo things it never works, it makes me sit through an ad, then it takes forever to load, just for it not to work. I can’t figure out why this is happening, is it because I don’t have PRO? Also it glitches a lot, whenever I make my own picture or what it’s called the people often have weird limbs, like once a woman had a arm coming out of her chest, and once a man had 4 hands, and whenever they kiss their faces are so weird and messed up. One last thing, whenever I type for her hair to be braided or in a bun or really any hairstyle other than down it doesn’t do it every time. Other than this I absolutely love the app!!
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Response from developer

Hello! Thank you for such a detailed review! ToonMe is based on neural networks and constantly learns to recognize and generate all the human features and details in the photo. Our team is working every day to make the app's algorithms more accurate and we hope to improve your experience soon. We apologize for the undesired AI results. We hope that soon AI will recognize gender, skin color, and hairstyles much better. Thank you for all the remarks you've given us. Hope we'll improve your experience!

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