Video Caption User Reviews

Top reviews

Waste if time and money

First i bought 30 min time and still not working and I again bought monthly membership and still can not upload my video to process with the farsi subtitles, i spent too much time on this and restart and reinstall few times , waste of money and I will delete it and buy some other app ,

Not Working!

It’s very bad application & Haven’t any support.
You should subscribe annually & after you don’t have any solution for cancellation.
Subscribe doesn’t work & finally you gain nothing!

Total useless

I just subscribed to 1 year but I have been trying to use it each time I am getting the same stupid message saying not working try later, please I would like my full refund and fix this damn app

Problem

Hello, I have a problem. I bought a lifetime package with you. I deleted the program by mistake and the package was gone. This is unreasonable. Isn't it for life, how does it go like this? This is not acceptable at all. I hope to solve my problem.

Worst

Insane I’m writing the review for the first time because it is indeed waste of money. I can’t even reach out to a developer to sort it out but all these bugs just making this app totally useless.
I reinstall it and now ig can’t even see my credits etc. nothing but disappointment, waiting for my refund
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Response from developer

Hello dear user. Sorry for the inconvenience. The feedback button is embedded in the app and you can communicate directly with the developer via email. Please fully describe your problem so that we can take action to solve it. Thank you.

Waste

Keeps saying upload error for every video

Response from developer

Hi, We just have some server problem for 2 days. The problem is now solved ! Thanks.

Amazing

Really helps me to add subtitles to videos with auto subtitle section in new update 🙏🏼🙏🏼 it works prefect. even auto translate section is accurate. Hope to see more improvement in future update. thanksss

Doesn’t Work at All

App crashes constantly and it appears you have to pay more in app to add subtitles automatically, which is the whole reason I bought this. Not that it works anyway, it just crashes whatever I try to do. Wish I could get my money back. I deleted it from my phone almost immediately.

Response from developer

Dear Amandyrae, thank's for your crash report. please remove and install the app again , the problem should be solve. However We will publish new update in few upcoming days to fix crashes and we deeply apologize for that. We also mention in App Description that users need to buy credit to use auto transcribe service. for transcribing we use "Advanced Machine Learning & AI Technology" that cost alot for us per each Second! we dont have any option to make it completly free however we try to add some more credit in next updates for our early users. 🙏🏻

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