Spring Valley User Reviews

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  • You can’t even hardly play the game

    This game is actually fun which is why it’s so frustrating that you have almost NO energy to get anything actually done ! How are we supposed to play the game like this??? It’s unplayable unless you want to spend a ton of money buying energy that’s going to run out too quickly anyways because everything consumes so much energy.
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    Developer Response

    Hello! Thanks a lot for sharing your thoughts with us. Please try to use all the free energy sources as much as possible. Feel free to contact our support team via the "Contact Support" button in the game settings to learn about all the available ways to get energy. We are always happy to help and give advice! 😊
  • Spring Valley game

    Lots of different things to do. Not same thing over & over like in some games. I just wish there were more ways to get energy (other than buying it).

    Developer Response

    Hello! Thanks a lot for your feedback and interest in our game. To learn about all the available ways to get more energy or to share your ideas on improving the game mechanics, please contact our support team via the "Contact Support" button in the game settings. Thank you!
  • Love the game..But money hungry

    I love the game..Good support system but here goes..You must have money for energy needed and power plus tools..The game has great graphics but the fact that traveling through the events takes so much energy is not worth the money you have spend to complete it as game only gives you 53 energy points at a time when you run out..Plus they have all these options to buy packages even if you buy their monthly subscription..The develops say it’s only to be played a few minutes at a time but how can we finish plane and trucks if we do that..Greedy excuse for not helping us..I couldn’t keep up with constant demands for truck,plane,orders on board plus feed for animals..No way unless you you invest real money..
    Oh to your reply I contacted support they were friendly but no changes no help..Game needs a lot help..
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    Developer Response

    Hello, our team is working on improving the game and all comments from players are passed on to the development team. Please contact our support team via the "Contact Support" button in the game settings to share comments or ideas for game development. Thank you!
  • Love the game

    I love the game..Good support system but here goes..You must have money for energy needed and power plus tools..The game has great graphics but the fact that traveling through the events takes so much energy is not worth the money you have spend to complete it as game only gives you 53 energy points at a time when you run out..Plus they have all these options to buy packages even if you buy their monthly subscription..The develops say it’s only to be played a few minutes at a time but how can we finish plane and trucks if we do that..Greedy excuse for not helping us..
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    Developer Response

    Hello! We’re sorry to hear you got that impression from the game. We are constantly working on improving the game. All player comments are passed on to the development team. Please contact us via the "Contact Support" button in the game settings if you have any suggestions or ideas about the game. Your feedback is always welcome!
  • Frustrated

    Not only do you need lightning bolts to do tasks…. But you also have to have energy to make items… The game takes you to a build site to build things to get the energy and you can’t build without the energy you are trying to get…. So, I guess I will go play every couple days as it takes about that long to get the energy you need..

    It is pretty generous with the raw materials to make what you need…
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    Developer Response

    Hello! There are actually a lot of ways to obtain extra energy for free in the game. As for power required for production, you can get more of it from the power station. Please don't hesitate to contact our support team via the in-game "Contact support" button to learn more about them or if you have ideas that you would like to share. Your feedback is always welcome! 😊
  • Too expensive to play

    They have the game set up in the beginning. It’s fun and easy but as you continue to play, it gets much harder and you have to have a enormous amount of energy to continue. They also don’t give you enough time to build the buildings and start asking for the products they produce, which cost you more money and energy to keep up with the game. Don’t waste your time it’s a rip off.
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    Developer Response

    Hello! Thanks a lot for your feedback. To learn about all the available ways to get more energy or to share your ideas on improving the game mechanics, please contact our support team via the "Contact Support" button in the game settings. Thank you!
  • No progress

    Spend 5000 coins to complete a mission and get a prize of 50 coins. Get 75 lives, when at least a thousand are needed to make a dent in the game. This is the type of game this is. Five minutes before you run out of lives, then come back again for another 5 minutes. Getting annoying. When you first download and play the game you get plenty of lives and think this is a good, fun game but as you move along, no more movement.
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    Developer Response

    Hello! Thank you for sharing your opinion and your constructive feedback on various aspects of the game. Our team constantly monitors the game balance to ensure comfortable gameplay for all players. If you have any suggestions or ideas on improving the game, please contact our support team via the "Contact Support" button in the game settings.
  • Malfunctioning

    Have A Question…Was Just Wondering If The Issue I’m Having Is Just My Device…Everytime I Watch A Video To Collect A Reward It Kicks Me Off…And Then Then I Need To Reload The Game…I’ve Updated The Game And The Issue Still Occurs…The Device I’m Using Is Not Outdated…Possibly You Can Inform Me If Any Other Players Are Having This Issue…It’s Extremely Frustrating…I’ve Just Recently Started Playing This Game…Only On Level 9…Please Allow Me To Know If There’s A Issue With The Game Or Is It Just My Kind Of Luck…Thank You For Your Time…
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    Developer Response

    Hello! Thank you for informing us about this situation. Please contact our support team via the "Contact Support" button in the game settings, describe the issue that you have encountered as detailed as possible and attach screenshots or record a video illustrating it. We will do our best to help you!
  • Not fun for long enough to keep

    Sorry, losing interest. I had fun at first with the casual main missions and daily quests at the farm / mansion. Its just not enough variety to keep playing. After awhile the energy based gameplay just gets repetitive and impossible to complete. Not enough time to wait for the energy to be able to clear enough rocks to make 30 jars for syrup, Plus make cheese and or potatoes and butter for 15 sandwiches and growing 6hr crops in a day. Plus 15 sandwiches and by then, good luck passing the quests. Youd need to strategize how you're going to spend your time and energy. By then the challenge expires. The actual gameplay for passing missions or quests is just clearing bushes/rocks/trees to collect items and make things. It would be fun activities to do in real life eg. making homemade costumes, jars and jams. In the game, I can’t possibly collect enough time based energy to play the main mission as well as side quests, daily quests and airplane orders that expire too quickly. Without the paid subscription, you get 1 energy every 90secs. The lowest energy usage takes 15 energy to clear one item. You’d need to pick and choose which part of the game you wanna play or else pay ridiculous amounts of money to do something that'd be more fun to do in person. Im not talking about the tutorial, the actual game is just way too demanding with the characters asking for help and offering nothing in return.
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    Developer Response

    Hello! Thanks a lot for your feedback. To learn about all the available ways to get more energy or to share your ideas on improving the game mechanics, please contact our support team via the "Contact Support" button in the game settings. Thank you!
  • Very unhappy

    I’ve been playing this game for quite awhile now and this was the second time that I lost energy when it happened the first time the person was very helpful and I got my energy back but not this time I was asked about what time I noticed my lost energy well I gave an about time that I noticed it and Since I didn’t have the right time they wouldn’t help me so even though I loved playing this game I have deleted it and I will not recommend this game to anyone.
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    Developer Response

    Hello! Thank you for your review. If you have encountered any issues in the game process, please contact our support team via the "Contact Support" button and describe the situation as detailed as possible. Make sure to specify your device model, your account ID number, and attach some screenshots, if possible. We will be happy to help! If you have not received a response from our support team for a long time, please, contact us again via https://playkot.helpshift.com/hc/en/14-spring-valley/contact-us/?p=android or in-game "Contact support" button, we will check the status of your previous request. Thank you for your patience!

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