Absolute rubbish
Had to download the app three times to get it to even vaguely work. I have now entered my details to try and set up an account five times without success. App keeps freezing during the verification process despite me force quitting every other app on my phone and restarting the handset. When the app accesses the video camera to record the spoken statement you have to be standing on the surface of the sun otherwise the video is too dark - to the point of being almost black. When you take a photo of your ID it doesn’t know what camera lens to use on my iPhone 14 Pro Max and you cannot pinch zoom or choose a different zoom lens. The result is that if you align the ID edges to the box it’s hopelessly out of focus. If you move the phone away from the ID to reach the focal point when the text is sharp, it’s too far away to be read. If you can fool the app enough to fudge your way through these stages, then when you click on the ‘verify email’ link it just doesn’t work, and keeps saying that your email isn’t verified even though you clicked on it and it takes you from your email back into the app. In fact this app singularly fails at every single thing it’s supposed to do. Still can’t verify my account to complete the process, so I cannot use the company’s facilities. You’ve lost a customer, because your app DOES NOT WORK.
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