Good idea, execution could use some work
To begin with, I was hoping for some kind of explanation as to how to get started. I jumped into the app, created an account, and then was given a mostly blank screen with a few list names, and a "+" button at the bottom i assumed was to add a task. I was fumbling around, trying to figure out how I can add projects, and then add tasks to those projects.
there's also the fact that I didn't think they had a menu bar until I clicked on their logo on the top left. Innovative, but ultimately confusing. Having the typical three-line-hamburger bar would more than suffice.
A menu would open from one corner, but to exit you'd have to go to the other corner. If you go into a second layer of menus, when you tap out, it would bring you back to the main page, instead of the previous menu.
their tag system when creating a task was also very confusing, it gave me a one-word description of the little symbols I could use to separate and identify different tasks. When I tried using them, it did not indicate any difference from a task without tags, and i was lost as to how they're meant to help me organize.
Most of these problems, among others, could honestly be solved with a short introductory walk-through when you open the app for the first time. Otherwise, I think this app needs some more widespread user testing and revision before it can fully become what it advertised itself to be.
They're definitely onto something here, so I hope it can see improvement before long.
Response from developer
Hi mparigul2, Thank you for taking the time to share your feedback. We're sorry to hear that your initial experience with our mobile app didn't meet your expectations. Your detailed comments are incredibly valuable to us as they help pinpoint areas where we can improve. I'd like to mention that the current mobile app serves primarily as a companion to our more comprehensive web version, where the "real magic" happens, including a robust tutorial that might clarify many of the functionalities you were missing. If possible, please visit our web platform to access these features and see the full potential of what we offer. That said, we are excited to inform you that we are currently developing Version 3 of our app, which will be mobile-first and include a robust onboarding process and tutorial system right from the start. We are committed to enhancing the user experience and ensuring our app is intuitive and user-friendly. We appreciate your patience and truly value users like you who are passionate about helping us improve. We hope you'll give our new version a try once it's released and find it much more to your liking.
