POIZON User Reviews

POIZON - Sneakers & Apparel

DEWU HOLDING PTE. LTD.

Shopping

Sports

Reviews Summary

Positive highlights

🛒

This app hasGreat selection and prices

⚡️

This app hasFast delivery

💰

This app hasLower prices than expected

🔍

This app hasAccurate authentication process

🚚

This app hasBulk shipping options available

🤝

This app hasGood customer service for sellers

📦

This app hasFast shipping and tracking

🔍

This app hasReliable authentication

👍

This app hasSatisfied customers

🛒

This app hasDiverse product offerings

Negative highlights

🚫

This app hasUnreasonable return policy

🤔

This app hasQuestionable product legitimacy

💰

This app hasInflated prices for some items

🤖

This app hasUnreliable authentication methods

🤖

This app hasPoor customer service

🚫

This app hasDifficulty creating an account

🚫

This app hasInability to shop on the app

🚫

This app hasCancelled orders with no explanation

💰

This app hasHigh shipping costs for sellers

🕰️

This app hasSlow response from customer service

Top reviews

Most RecentHighest RatedLowest Rated

POIZUN GREAT!

I never heard of this app before and I was worried that it would be fake or a scam. However, I ordered some shoes and after not that long came and it was great. When I get basketball shoes, I’m gonna get them from here in the future cause it’s really good places and they’re real and good quality. Thanks!

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John Pork Darius

10 days ago

On of the best!

This app is one of the best out there if u want to buy any clothes or shoes but the only thing I don’t like about this app is the shipping, I know there’s really nothing they can do about it (not that I know of) but at least they can add fast shipping or something like that because to be honest I don’t want to wait 10+ days just for some shoes you know or if they can’t add fast shipping or if they can’t add fast shipping at least add a “cart” so the 10+ days can be worth it you know.

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ÇBĶ

17 days ago

Keeps saying “oops nothing there”

How do you guys expect me to buy a shoe but the app say “oops something went wrong”. I clicked on at least 15 shoes and that message came up on all of them like no way. I had the app for some time now and thus was never happening, FIX IT PLEASE

Cellmoeny

19 days ago

4 stars

Poizon really gets you right fr. i ordered these pink curb lanvins & it was cancelled because the shoe wasnt real! I like the fact that they actually check it instead of just shipping out. The shipping takes about 2-3 weeks which is very convenient

bdisksb

23 days ago

Seems like a bait and switch on article pricing

The site Advertises one price then when you go buy the article it then first shows a new higher price and executes on that higher price then the site automatically cancels your higher order price and then the site does not show a way to allow communication on why or what just happen and you have just wasted time with no purchase . Very strange experience .

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xzuq19:!

2 months ago

Response from developer

Thank you for letting us know about this experience. We apologize for any confusion caused by the price discrepancies and order cancellation. This is certainly not the experience we want for our users. Please know that we’re committed to providing transparent and accurate pricing. We are investigating this issue to prevent similar situations in the future. In the meantime, if you have any questions or need assistance, please don’t hesitate to reach out to our customer support team at support@poizon.com. They’ll be able to help clarify and address any outstanding concerns regarding your order. Thank you again for bringing this to our attention. We value your feedback and are working to improve.

Prejudice against humans with big feet

OK…buying shoes has never been fun at any point for fellas with huge feet. I wear a 15 almost never get my first choice when browsing online and definitely in a brick and mortar store.
“Bring out what ya got in a 15…”
It’s bad enough we get snubbed from wearing the latest and greatest sneaks but when we find em- *they typically don’t cost more*
I may have overlooked it but the only reason I downloaded the app is bc the website doesn’t let you filter by size. Derp.
They do have a ton of shoes and many in a 15 or better but all the size 15 sneaks I looked at were avg. $50-75 more than standard human sizes.
These guys are a bunch of Gypsy grifters and their prices are crappy. 🍑💨

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Mark LAX

2 months ago

Authenticator

This app cannot verify at all i took a picture of shoes i got off nike website to test the ai and it keeps running me through taking more pictures. Ive taken 10 pictures the way they told me too still cant tell if they are real smh i know they are because i got them from the source but i wanted to test the system

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Shawnd121

2 months ago

Response from developer

Thank you for your feedback regarding the online authentication feature. We understand how frustrating it can be to take multiple photos without receiving a clear result. Our AI system is designed to ensure accuracy, but sometimes it requires additional images to make a confident assessment. If you're encountering persistent issues, we recommend reaching out to our support team directly at support@poizon.com for assistance. They can provide specific guidance on how to improve your photo submissions and help troubleshoot any problems. Please also include your authentication number for quicker assistance. Your input is invaluable in helping us enhance our service! Thank you for your understanding!

Surprisingly, great overall

I was unsure of poizon only saw hand full of videos reviewing the company so enough for me to give it a try any other website was either too pricey and to shady so for my first purchase, I did a big one oddly enough I bought three shoes pacifically the new balance 2002R all different shades of colors at first tracking the package it said received and I concerned the fact that wherever it was received was somewhere in Jersey and not my original address so worried that the package was sent to the wrong address used Apple Pay and it was containing my correct so I contacted customer service, but I don’t think they have an actual active one could never get a hold of anyone for three days so I assume the worst but later on the week the package tracking moved to another location so what happened was it was stage at a third-party shipping address waiting for UPS to pick it up took about two weeks for the shoes to come in, but the quality of the shoe was fantastic. I was really surprised everything pulled through Went up and order two more fanny packs and they came quicker again. The product was clean and perfect so if you’re worried about customer service, don’t be because your package will arrive eventually already order about 10 items from the site all came in in reason time frame and and the material was well received with no damage!! 10/10

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To G.O.O.D.

2 months ago

Not bad but not good.

The ordering process is simple but the shipping is very long. I placed my order August 31 and the estimated arrival was September 14 however my order was canceled September 10 due to it not passing inspection but I appreciate the honesty they had.

Kd jams

3 months ago

5 star for me

Yes it takes a while. But you got to know that they’re shipping from and to all around the world. I got mine within couple of weeks. Patience is key. Now I got my kicked and I’m very much happy with them.

StorhLn