Doorman Story. Hotel simulator User Reviews

Doorman Story. Hotel simulator

AppQuantum Publishing Ltd

Reviews Summary

Positive highlights

🎮

This game hasEnjoyable game

🚀

This game hasChallenging levels

🎁

This game hasFree diamonds and boosts

⏱️

This game hasCan play as long as you want

📺

This game hasAbility to watch ads for extras

Negative highlights

🔍

This game hasDifficult to progress without spending money

⏰

This game hasSlow upgrades and long wait times

🤖

This game hasBuggy bellboy and receptionist behavior

🔒

This game hasLimited access to previous hotels

💎

This game hasGems are hard to come by

🤯

This game hasInconsistent level difficulty

Top reviews

Most RecentHighest RatedLowest Rated

Are you still making levels?

Game has been sitting on my phone for years waiting for new levels.

Sfd127

a month ago

Response from developer

Thank you for being so interested in our game! Our team is currently working hard on the new update. Good things always take some time :) We appreciate your patience!

Needs bugs fixed!

When you get deep into the levels you realise you’re doing the same level over again because there are bugs where some of your money earn’t isn’t being counted, or customer happiness isn’t being registered.
Also a lot of the levels require you to use boosters or spend real money to beat them.
P.S. a skin costs $80 as if anyone’s gonna spend that😂😂

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Carmeee123

2 months ago

Response from developer

Thanks for the feedback! All the in-game purchases are optional, and you can choose whether to make them or not. The key to success is not a purchase but perseverance!

Coming Soon!?

I’ve been hanging on to this game for a couple years now hoping for an update that I don’t think is coming.

Sfd127

2 months ago

Response from developer

Thank you for being so interested in our game! Our team is currently working hard on the new update. Good things always take some time :) We appreciate your patience!

New hotel?

When will there be a new hotel?

Tylaash

7 months ago

Response from developer

Thanks! It is a great pleasure for us to see you happy :)

Upset

Waiting over a year the game never gets update

Grinder1010

2 years ago

Response from developer

Hello! An update is expected shortly. Thank you for staying with us! We will try to please you as much as possible, implementing all your wishes.

Lots of fun but too hard

Some levels get way too difficult and require to buy upgrades and still no warranty you will pass the level. Seems like they force you to pay to finish the game.

Also if it glitches. And it does a lot. You don’t get your power ups back.

Kijas

2 years ago

Response from developer

Thanks for your feedback! We constantly review the game balance to make the game more enjoyable to play.

Gliches

Doorman in the 6 cabin (yellow, green and blue) after a certain level the doorman starts near the tea but won’t move… so unable to complete level….frustrating

Koziette

2 years ago

Response from developer

We’re very sorry you’ve encountered that problem. It has already been fixed. Please update the game!

Please read me

This game is great, I have been playing it for a while, but there is one big problem. You see, when I was playing a level, especially a hard level, if I don’t use any of the boost like the speedy shoes, or upgrade any of the equipment, it has like a 20% chance not letting me complete, reasons are I didn’t earn enough money. But I have served every customers in the green time zone. And I have watched ads to earn diamonds and spin the wheel, but still I don’t have enough money to upgrade the food out the drinks. And it would be great if the producers can fix this issue. I have wasted all five of my lives trying to complete level 20.

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OceanPrincess2008

2 years ago

Response from developer

Thank you very much for the feedback. We will continue to look into the balance of the game and do our best to make improvements to this.

Still impossible to win at higher levels

I played this game addictively about a year ago and stopped because I hit a high level I just couldn’t win, regardless of how much money I forked out. I reinstalled the game thinking that possibly, hopefully, the developers had taken note of this gripe from many players, only to find that nothing had changed. I have no issue paying for power ups, etc, as people need to get paid for developing and maintaining the games I use for entertainment. I don’t like being ripped off and where’s the fun in being stuck on one level for weeks and weeks at a time. I’ll be deleting yet again - won’t be back this time.

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Ladar1915

2 years ago

Response from developer

Thank you very much for the feedback. We will continue to look into the balance of the game and do our best to make improvements to this.

Good game, Awful customer support

Gave a 3 star rating because the game is enjoyable, HOWEVER I would have given 5 stars if the developers would improve their customer support.
I encountered a bug/glitch an contacted customer support for assistance. The representative started off helpful and the interaction was promising. They asked me to save my game and contact them again so my customer ID would appear. I thought odd because I had done that previous while attempting to troubleshoot myself, but ok doesn’t hurt to do again.
I reached out to customer support again. I tried to once again explain the issue. The representative didn’t fully understand so I took a screenshot of the issue which caused the conversation to go idle for 2-3 minutes. As I am uploading the screenshot to the chat, the representative sends me a message saying that they are closing out my ticket and I can reopen it anytime when I have more information about my issues. I have sent messages and a couple screenshots in an attempt to explain the problem and reopen the ticket. Over 24 hrs no response. I sent follow up messages and nothing. Disappointed that no support is given to the customer.

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Kgallag323

2 years ago

Response from developer

Thank you for the review. We are sorry that you had a negative experience with our support team. There are many applications at the moment, which is why the answer may be delayed. We are aware of the issue, and our team is already working on it. We will get it fixed as soon as possible!